Benefits:

401(k)

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Profit sharing

Training & development

Tuition assistance

Vision insurance

Arundel Federal is currently seeking an Information System Specialist to provide technical software and hardware support to end users; troubleshoot and resolve system problems, and assist with project management research, implementation, and system administrative duties.

Is this the job for you? Are you inquisitive, adept at research and have an eye for detail? Are you a problem solver, able to think critically, and skilled at communicating with a variety of audiences? If so, this may be the job for you.

As the Information System Specialist, you will be responsible for:

Serves as the initial contact for all user access and application systems problems.

Troubleshoots and analyzes hardware and software problems and issues and provides hardware and equipment maintenance.

Able to work with users over the phone and resolve both hardware and software issues.

Manages user security access that include accounts, logins, access controls, email accounts, phones, and other items connected to the information systems.

Produces various statistical reports; and ensuring compliance with legal and administrative requirements.

Installs and configures hardware and software, and performs systems setup, daily backups, connectivity.

Develops and maintains documentation as directed by the IT Director

Implements internal controls to achieve compliance for internal and external audits and develops the compliance protocols to include in the software and hardware audit.

Trains users and creates information system user manuals and other resource materials.

Monitor system alerts and notifications and respond accordingly through service tickets.

Performs other duties assigned by the IT Director.

Responsible for applying requirements relating to Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and Customer Identification Program (CIP) including Beneficial Ownership (BO).

Responsible for applying all the regulatory requirements during the performance of the job duties as assigned.

Complete all annual required BSA and other bank compliance training as assigned in a timely manner.

Are you the one we need? If you are, you’ll have these qualifications:

BA/BS in Computer Science, Information Technology or related work experience, including internships and related Professional IT Certifications from vendors such as Microsoft and CompTIA.

Must possess a good working knowledge of Microsoft operating systems (Windows 11, Server 201x) and experience with Intune and M365 (Word, Excel, Power Point, Outlook)

Must possess a customer service orientation and able to communicate with non-technical staff and customers.

Excellent verbal, written, telephone and interpersonal communication skills.

Excellent analytical, trouble-shooting, and organizational skills.

Ability to comprehend and perform duties independently.

Ability to manage multiple projects, deadlines, and priorities simultaneously.

Some local travel required.

Ability to lift a minimum of 50 lbs. and transport boxes, equipment, etc. from one location to another.

Ability to function in a financial institution branch environment and use standard office equipment, including, but not limited to: PC, fax, copier, telephone.

Ability to bend and stoop to string cables and install equipment.

Why join Arundel Federal? We are a community retail bank focusing on deposits and lending serving Anne Arundel County since 1906. “Your Vision. Our Strength." is the phrase that describes what we do and have consistently done for over 100 years: use our strong capital position and financial strength to help our customers achieve their financial dreams and personal visions.

We offer a comprehensive benefits package including paid time off, medical, dental, vision, life and disability insurance, HRA, FSA, paid holidays, tuition assistance, and 401(k) profit sharing plan. Learn more about Arundel Federal at: https://www.arundelfederal.com/.

Arundel Federal is an Equal Opportunity/Affirmative Action Employer and will not discriminate in its employment practices due to an applicant's race, color, religion, national origin, sex gender identity/expression, age, ancestry, sexual orientation, disability, genetics, veteran status, marital status, pregnancy-related conditions, or political beliefs. We also maintain a drug-free workplace.