The Operations Coordinator is at the hub of Concord's day to day activity.

The successful candidate will oversee the day to day activities in our customer call center, handling escalated issues, analyzing performance data and working directly with the call center's management team to ensure goals and milestones are being met.

Some international travel once you get started!

You are an energetic, enthusiastic and highly engaged self-starter who thrives on rolling up your sleeves and handling many moving parts and working in an office environment that is collegial, personally challenging (career growth wise) and fun!

You need to be organized, have a penchant for managing multiple projects and activities and a willingness to keep people accountable in their roles at the call center.

Working as part of a small team in an open, collaborative environment, you'll be exposed to all aspects of our business and have future opportunities to grow with us.

Project management, Analytical, entrepreneurial

We offer medical insurance benefits.

Concord Advice is a boutique consulting firm based in northern New Jersey that services the needs of online consumer lenders.

Our team has expertise in underwriting and model development, marketing, call center operations management, collections and other areas.