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Human Resources Specialist

Redwood Credit Union

Human Resources Specialist

Santa Rosa, CA
Full Time
Paid
  • Responsibilities

    LOVE WHERE YOU WORK.

    Do you have experience leading mortgage loan originators, have thorough knowledge of real estate principles, practices, rules, and regulations, and love to unify a diverse group of people towards a common vision? Looking for a fulfilling career opportunity that harnesses your relationship building qualities and your industry expertise?

    LOOK NO FURTHER: REDWOOD CREDIT UNION IS LOOKING FOR AN ASSISTANT MANAGER OF MORTGAGE LENDING MEMBER EXPERIENCE WHO WANTS SOMETHING MORE!

    Required Skills

    • Develops, plans, directs and organizes the Member experience within the Mortgage Lending Department.
    • Directly responsible for all activities pertaining to Member service, Loan Officer performance and workflows associated with loan production.
    • Must have knowledge of the full spectrum of mortgage lending. Uses judgment and discretion in making decisions. Provides leadership for others in the area of mortgage lending.
    • Regularly review pipelines with Loan Officer and Processor teams to ensure loans are expeditiously moving towards closing.
    • Provide guidance to staff on how to structure loans to meet the needs of the Members.
    • Provide coaching and encouragement to staff on loan sales methods and cross sales techniques in order to increase production in both categories.
    • Deliver weekly production performance updates to team members and management.

    Required Experience

    ADDITIONALLY, THE IDEAL CANDIDATE HAS:

    • A combination of education and experience equivalent to a bachelor’s degree in Business Administration, Finance, or closely related field
    • Ability to obtain and maintain registration with the National Mortgage Licensing System and Registry, in compliance with the requirements of Federal Law, including the SAFE ACT and NCUA part 761
    • 7+ years experience in mortgage lending within a financial institution
    • 4+ years experience in a thriving loan production environment
    • 2+ years supervisory experience

    TELL US WHY YOU THINK YOU ARE OUR NEW ASSISTANT MANAGER OF MORTGAGE LENDING MEMBER EXPERIENCE!

  • Qualifications
    • Develops, plans, directs and organizes the Member experience within the Mortgage Lending Department.
    • Directly responsible for all activities pertaining to Member service, Loan Officer performance and workflows associated with loan production.
    • Must have knowledge of the full spectrum of mortgage lending. Uses judgment and discretion in making decisions. Provides leadership for others in the area of mortgage lending.
    • Regularly review pipelines with Loan Officer and Processor teams to ensure loans are expeditiously moving towards closing.
    • Provide guidance to staff on how to structure loans to meet the needs of the Members.
    • Provide coaching and encouragement to staff on loan sales methods and cross sales techniques in order to increase production in both categories.
    • Deliver weekly production performance updates to team members and management.
  • Industry
    Financial Services