SAP Manufacturing Support Specialist (SAP PP/QM) needs 10+ years of experience working with SAP, particularly in Production Planning (PP) or Quality Management (QM).

SAP Manufacturing Support Specialist (SAP PP/QM) requires:

Strong experience with SAP Production Planning (PP) or Quality Management (QM) modules.

Proven experience in supporting production environments and troubleshooting real-time issues.

Ability to collaborate with cross-functional teams and offer user training and support.

Automotive or Aerospace & Defense industries

SAP PEO (Process Execution Optimization).

SAP WM (Warehouse Management) or SAP EWM (Extended Warehouse Management).

SAP Manufacturing Support Specialist (SAP PP/QM) duties:

• Collaborate with end-users to troubleshoot production issues on the shop floor in real-time.

• Triage production issues and work with the support team to resolve them efficiently and effectively.

• Identify and recommend improvements to current processes to optimize manufacturing workflow and user experience.

• Provide support for functional design and User Acceptance Testing (UAT) of enhancements related to the SAP manufacturing solution.

• Act as a super user to guide end-users who are new to SAP or the client's manufacturing solutions. Provide hands-on training, answer questions, and offer feedback to leadership to improve the user onboarding process.

• Use firefighter access to resolve production issues as needed (with authorization) to ensure manufacturing operations continue smoothly.