Software Engineer - AIOps(Junior Level)

Visa

Software Engineer - AIOps(Junior Level)

Highlands Ranch, CO
Full Time
Paid
  • Responsibilities

    Job Description

    Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

    The Opportunity:

    We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.

    Essential Functions

    • Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability
    • Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings
    • Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads
    • Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions.
    • Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology
    • Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities

    Essential Functions:

    • Demonstrates basic knowledge and asks questions about project requirements.
    • Reviews and asks questions about solution strategies that improve the design and functionality of a payment product feature.
    • Applies standard processes on the use of front-end programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements, under close guidance.
    • Works under close guidance from others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
    • Identifies and advances bugs that threaten website functionality.
    • Supports relationship with product owners' delivery managers to gather and refine requirements for product task, adding and considering existing tools and solutions within a product.
    • Begins to develop and design architect solutions, considering integrations with other solutions.
    • Provides relevant knowledge on the development of user documentation of solutions and follows standard processes in user documentation.

    The Skills You Bring:

    • Energy and Experience : A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
    • Challenge the Status Quo : Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
    • Language Expertise : Expertise in one or more general development languages (e.g., Java, C#, C++)
    • Builder : Experience building and deploying modern services and web applications with quality and scalability
    • Learner : Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
    • Partnership : Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

    This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

  • Qualifications

    Qualifications

    Basic Qualifications
    • Bachelors degree, OR 3+ years of relevant work experience

    Preferred Qualifications
    • Bachelor’s degree in computer science, Information Technology, or a related field, OR 3+ years of relevant work experience in software development, particularly in IT operations or infrastructure domains.
    • 2 or more years of experience in software development with a focus on AIOps solutions.
    • Knowledge of and ability to develop front-end code (e.g. HTML, CSS, and JavaScript) in support of package and product development. This includes the extension of capabilities of packages and products.
    • Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn) and applying AI/ML techniques to IT operations challenges.
    • Knowledge of and ability to develop back-end (e.g. Python, Java, C++, Shell) code in support of package and product development. This includes the extension of capabilities of packages and products.
    • Knowledge of DevOps and AIOps methodologies and practices, including the integration of AI into DevOps workflows to enhance operational efficiency.
    • Good understanding of the Secure Software Development Life Cycle (SSDLC) and Agile methodologies, prior experience working in an Agile development environment, particularly Scrum, is highly beneficial.
    • Knowledge of systems integration processes, especially in integrating AI solutions into existing IT operations workflows.
    • Strong understanding of data structures, algorithms, software design patterns, and software architecture principles.
    • Excellent problem-solving skills, analytical thinking, and ability to analyze complex systems and large data sets to derive actionable insights.
    • Strong communication skills and ability to effectively collaborate within cross-functional teams, including the ability to explain complex technical concepts to non-technical stakeholders.
    • Experience with incident prediction and prevention using AI/ML models.
    • Familiarity with microservices architecture and developing APIs for integration with other systems.
    • Experience in automating workflows and processes within IT operations to improve efficiency and reduce manual intervention.

    Additional Information

    ** Work Hours:** Varies upon the needs of the department.

    ** Travel Requirements:** This position requires travel 5-10% of the time.

    ** Mental/Physical Requirements:** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

    Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

    Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

    U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 79,900.00 to 113,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

  • Industry
    Financial Services