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Fraud Investigation Analyst

TD Ameritrade

Fraud Investigation Analyst

Saint Louis, MO
Full Time
Paid
  • Responsibilities

    Fraud Investigation Analyst -Role: -Serves a critical role in conducting TD Ameritrades ongoing fraud mitigation strategies to ensure compliance with highly scrutinized and visible rules and regulations -Responsible for the timely investigation and resolution of escalated fraud incidents to safeguard company assets and client data -Serves as a point of contact for the business, regulators, peers, law enforcement and clients who have had unauthorized or fraudulent activity occur within their accounts -Accountable for composing client correspondence, affidavits of fraud, filing suspicious activity reports (SAR) to FinCEN and providing Principal review of correspondence -Focus of effort is on achieving and sustaining a high level of quality, accuracy, and efficiency in the firm's response to client inquiries alleging unauthorized account activity -Responsibilities: -Investigate fraud referrals and perform necessary research to minimize risk and resolve the inquiry -Coordinate ongoing investigations with internal business partners, peers, regulators and law enforcement -Document research findings to support risk based decision making and resolution to escalated fraud incidents -Assist clients with the removal of malware and viruses from their computer -Provide clients with overview of online security best practices, identity theft mitigation, and fraud prevention techniques -Interview clients to determine possible source of compromise of fraud susceptibilities -Compose Affidavits of Fraud, Settlement Agreements, and Indemnification Agreements -Compose suspicious activity reports for submission to FinCen -Provide principal review of client correspondence -Participate in huddles, problem solving sessions, and initiatives for continuous improvements to fraud mitigation and investigation strategies -Prepare reports, metrics, and research for the Fraud Investigations Manager to support fraud initiatives and projects -Read fraud and security risk management related articles, attend webinars, conferences and seminars to keep abreast of changes in the fraud and security landscape -Requirements: -Series 7 and 63 or 66 required. Be willing to obtain Series 24 within six months of hire. Series 4 preferred -Superior analysis, incident response, and risk management skills are required -Requires a moderate knowledge of the securities industry, clearing functions, TD Ameritrade's products, systems and internal policies and procedures -Must have demonstrated experience and be comfortable making critical decisions in a time sensitive environment -Must have demonstrated experience in applying judgment and analysis to detect and deter suspicious activities -Ability to work independently, but cohesively within a team of specialized associates -Strong problem solving and analytical skills -Highly self-motivated -Exceptional judgment and attention to detail -Ability to prioritize tasks, organize, and work under pressure to meet fluctuating caseload volumes -Must be able to keep abreast of and understand industry rules and regulations -Adept at analyzing and communicating market and security information -4 year college degree -2 years related work experience -Military education or experience may be considered in lieu of civilian requirements listed

  • Industry
    Financial Services