Experience : 0 Description : Auto req ID 215011BR Job Title Fraud Specialist II Job Status Full Time Country United States Province/State New Jersey City1 Mount Laurel Location Cust Center Bldg 2 Business line Corporate Job Category - Primary Global Security & Investigations Job Category(s) Global Security & Investigations TD Description About TD Bank, America's Most Convenient Bank TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. at http://www.tdbank.com/ Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US . TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com at http://www.td.com/ . Job Description the Fraud Specialist II is responsible to reduce financial fraud and financial crimes against the organization and its customers. Job Requirements Researches and resolves customer disputed transactions, determining to what extent fraudulent activities have been prevalent. Determines and actions upon next steps as a result of the initial alert review such as placing appropriate holds where needed, maintaining files and documenting investigative activities on all fraud alerts. Concludes and reports to management the findings and appropriate recommendations. Serves as entry point for the identification of larger fraudulent schemes, working as necessary with other units within the Fraud department to quickly identify fraud tactics and take actions to prevent potential losses. Acts as a liaison with various legal and professional organizations and agencies. Adds, changes, and deletes information in multiple system screens within multiple systems. Complies with all pertinent Risk Operation's procedures as outlined in operating instructions. Meets minimum individual and departmental goals and service level agreements. Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities + Must be eligible for employment under regulatory standards applicable to the position. Qualifications High school diploma or equivalent 1 year's collection or fraud experience Computer proficient. Proven ability to stay focused in a continuous process flow and keep pace within the work team. Superior verbal and written communications skills. Excellent interpersonal and motivation skills. Demonstrated ability to handle change. Displayed sense of ownership in relation to attitude and actions, assignments and event outcomes. Hours 8:30am-5:00pm Inclusiveness At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential. If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTD County : Burlington URL : https://nlx.jobsyn.org/6249fa22bdcc4c42ae5197023858c1f4159