HR Coordinator III TD Bank 4,967 reviews - New York, NY Provides a broad range of operational process support and/or performs general to specialized transactions and/or other processing activities for own functional area. Job Requirements Works within broad and/or non-standard parameters, involving multiple steps, systems, and jurisdictions and where there could be a lack of market standard/ practice, referring to a more senior role when necessary * Requires specialized expertise and performs multiple and/or diverse tasks that are highly complex, involving multiple steps, systems, and jurisdictions * Expert on HR programs, end-to-end processes and systems for own specialized area * Handles 1st level escalated issues and provides work guidance and direction or acts as a working team lead and resource to others * Accountable for resolving exceptions, non-standard issues / transactions and/or escalating to appropriate level where further clarity or interpretation of more complex policies or rules is required * Provides process / policy guidance to others internal partners/clients * Focus of work is weekly, monthly and/or longer with addition of ad-hoc and initiative based requests, as required * May involve cross-functional teams across TD and/or involving external contacts Qualifications Undergraduate degree required * 1+ years relevant experience required * Be knowledgeable and/or aware of industry developments from a HR program and regulatory perspective for own area * Excellent organizational skills * Excellent computer literacy and proficiency in common PC applications * Ability to maintain confidentiality of records and personal information * Excellent ability to provide consistent support prioritizing tasks based on departmental priorities * Excellent knowledge of effective customer service techniques 1 hour ago - save job