Home Preservation Officer Umpqua Bank 186 reviews - Tigard, OR 97223 In
this role, you will manage Loss Mitigation/Home Preservation,
collections, and related activities based on investor policies and
procedures. Functions * Perform collection activities and adjust
delinquent accounts while corresponding with customers and investors by
telephone and/or written communication. * Maintain accurate record of
past due accounts and collection efforts and continues with follow up
actions. * Analyze borrowers' financial situations with the ultimate
goal of resolving problem single family mortgage loans and managing them
through a workout process which may include forbearance, repayment,
modification, short sale, deed-in-lieu and foreclosure. * Responsible
for reviewing and tracking bankruptcy filings, payments and other
litigation items. * Responsible for ordering property inspections and
other services to secure property per investor guidelines up to and
including eviction processing. * Responsible for completing all investor
and insurance loss claim forms through various channels including
various investors. * Demonstrate compliance with all bank regulations
that apply to your position, and keep up to date on regulation changes.
- Maintain working knowledge of our policies and procedures regarding
the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and
other regulations that apply to your position. Qualifications * High
school diploma or GED required. * Bachelor's degree in business,
finance, or equivalent preferred. * 1-3 years relevant mortgage loss
mitigation experience. Experience and other skills may vary depending on
the complexity of work and analysis required. * Proven ability to
collect and analyze borrower income, assets and current debt obligations
to determine eligible financial hardship has been met. * Knowledge of
two of the following third-party investors, Freddie Mac, Fannie Mae,
FHA, VA, GNMA, OHA and USDA. Physical Requirements and Working
Conditions Work involves: * sitting * walking * lifting up to 25 pounds.
- occasional Travel No relocation offered. About Us We do things a
little differently here at Umpqua. Our retail stores serve as community
hubs, our associates are given up to 40 hours of volunteer time each
year, and we're never satisfied with the status quo. It's no wonder
we've made "Fortune's 100 Best Companies to Work For" eight years in a
row. But greatness has no finish line, so we continue every day to keep
people at the center of everything we do. We focus on building
relationships, understanding our customers' needs and connecting to
people in new and innovative ways -- always staying true to our mission
of providing personalized banking for all people, whenever and however
they prefer to bank. Umpqua Bank is committed to employing a diverse
workforce. Qualified applicants will receive consideration without
regard to race, color, religion, sex, national origin, age, sexual
orientation, gender identity, gender expression, protected veteran
status, or disability. We maintain a drug-free workplace and may perform
pre-employment substance abuse testing. Equal Opportunity Employer
Minorities/Women/Protected Veterans/Disabled 2 hours ago - save job -
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Bank Umpqua Bank 186 reviews Today we have over 300 locations across the
West and new leadership from CEO Cort O'Haver, who carries on our legacy
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