Property Claims Adjuster I / II UPC Insurance 23 reviews - Saint
Petersburg, FL 33701 Overview Our mission statement is to Keep the
Promise® to our policyholders, our shareholders and to our stakeholders.
The promise to our policyholders is fairly and timely resolve their
claims. Our business practices, processes, objectives and how we conduct
ourselves daily is done so from the perspective of our policyholders
rather than from our own convenience of how claims should be handled.
This embodies the standard that our professional claims department
strives to achieve every day, both in daily claims handling and CAT
claims. Since the UPC mission is to be the premier provider of homeowner
insurance in catastrophe exposed areas, we take our responsibility to
Keep the Promise® as one of the fundamental tenets of accomplishing this
mission. Summary This position us located at our UPC home office in St.
Petersburg, Florida. UPC is seeking an inside desk adjuster role for the
Claims Department who will be tasked with handling low to intermediate
exposure property claims from first notification through final
settlement. The incumbent will be will responsible for investigation,
evaluation, negotiation and settlement of first party property claims by
performing the duties and responsibilities commensurate with level I or
II claims. Responsibilities * Interprets and applies policy coverage to
loss. * Communicates policy coverage and benefits to insured. *
Investigates and documents cause of loss and area of origin. * May
create, review, and/or approve estimates for the cost of repairs or
replacement of damaged or destroyed property. * Reports findings of
investigation, coverage interpretation and damage estimates to company.
- Negotiates with insured, contractors, and vendors; may have limited
interaction with public adjusters and attorneys under close supervision.
- Complies with timeliness, accuracy and service standards of the
company. * Complies with the legal, statutory and regulatory
requirements. * Maintains appropriate adjusters license and complies
with continuing education requirements. * Identifies and documents
subrogation opportunities; Identifies and addresses salvage of damage or
destroyed items. * Identifies and investigates questionable and possible
fraudulent activity. * Performs other duties as assigned. Other duties
may be assigned. Qualifications * Bachelors degree is preferred. Other
consideration may be given for an Associates degree or an industry
recognized designation(s) (e.g. CPCU, AIC, SCLA,) or a combination of
education and equivalent experience. * A minimum of 2 years claims
handling experience is required for a Property Adjuster II. * Florida
DFS All Lines adjuster license or ability to obtain. * Own and maintain
a valid drivers license. * Ensures that all assigned claims are
concluded equitably and promptly. * Excellent verbal/written
communication skills and organizational skills. * Ability to manage
relationships in a fast paced environment, while demonstrating
persistence and problem solving skills. * Exceptional organizational,
analytical, and negotiation skill sets. * Knowledge of residential
construction materials and standards. * Functional computer skills and
computer literacy, or the ability to acquire the skills, utilizing
standard office software including Microsoft Office Suite, estimating
software (e.g. Xactimate or Symbility), and web based Claim and Policy
Management Systems. Skills * Communicates Effectively * Situational
Adaptability * Action Oriented * Drives Results * Time Management *
Strong Estimate Reconciliation * Decision Quality * Customer Focus *
Priority Setting * Being Resilient * Balances Stakeholders * Organized
and Efficient Physical Demands The physical demands described here are
representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee is regularly required to use hands and talk or hear. The
employee is frequently required to reach with hands and arms. The
employee is occasionally required to stand, walk; sit; climb or balance
and stoop, kneel, crouch or crawl. Specific vision abilities required by
this job include close vision, distance vision and depth perception.
Work Environment The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
functions. While performing the duties of this job, the employee is
frequently expected to perform duties at a desk in an office
environment. This involves sitting/standing at a desk and performing
functions on a computer. This also involves speaking with customers by
phone. The noise level in the work environment is usually moderate.
Travel The incumbent may be required to assist the Catastrophe team if
needed. The expectation is that travel away from their residence would
be no more than 10% of the working days per year or 25 days maximum. 11
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salaries in Saint Petersburg, FL UPC Insurance UPC Insurance 23 reviews
UPC Insurance was founded in 1999 in Florida and has operated
successfully ever since. During our history, we have paid more than
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