Job Description

Visa’s purpose is to uplift everyone, everywhere by being the best way to pay and be paid. We power the digital economy, making payments and money movement simpler, safer, faster and more accessible for all. And in doing so, we drive economic growth and prosperity for individuals, communities and businesses around the world.

The Vice President, Global Corporate Affairs Communications (GCAC) lead, will craft and then tell Visa’s purpose story to our key stakeholders to positively shape the business and regulatory environment within which Visa operates.

As a company, we believe deeply in our purpose and the positive impact it has on the world. We aspire to tell that purpose story in a more coherent and holistic way, stitching together the many thousands of global activities taking place across Visa into a seamless, impactful story. Working closely with Government Engagement and Inclusive Impact & Sustainability leadership (which includes Visa Foundation), the GCAC lead will leverage Visa’s purpose story to build deeper understanding by stakeholders of Visa’s critical role in enabling money movement and global digital commerce.

In this role, the GCAC lead will be instrumental in refining Visa’s purpose strategy, and then proactively conceptualizing and delivering a global communications program that builds Visa’s reputation. The GCAC lead will act as a trusted advisor to Visa’s senior leadership team, providing counsel and developing strategic communications programs. They will oversee global proactive thought leadership communication including content for external, client and internal audiences.

This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events. The GCAC lead will have a talent for uncovering newsworthy information that might be hiding in pockets of the organization, while at the same time being able to coach stakeholders about what kind of information isn’t relevant to the outside world.

Critical to success in this role will be an ability to build trust, connect dots, communicate openly and bridge siloes. The GCAC lead will be part of a wider global communications function and will manage a wide range of stakeholders by building a strong network of colleagues across functions and geographies.

The more the GCAC lead enjoys taking complex or seemingly dry information and turning it into a compelling story that a wide range of audiences can engage with, the more they will love this job. Most importantly, they must have a desire to learn and a willingness to apply that learning every day! We want a flexible thinker, able to make decisions based on limited or changing information and be able to adapt plans at the speed of a news cycle.

The candidate will:

• Proactively build Visa’s reputation to support our regulatory efforts around the world to safeguard Visa’s long-term business success.
• Work at a global scale, recognizing there will be priority markets, such as North America.
• Partner closely with II&S and GE to build the wider purpose strategy and collectively develop creative ways to telling Visa’s larger story.
• Support business development by ensuring Visa’s purpose story is embedded in RFPs and client engagement activity.
• Working in conjunction with global employee engagement, bring Visa’s purpose to life for employees.
• Build the Purpose Centre of Excellence, establishing best practices for global colleagues.
• Partner with and support regional colleagues to help them localize the global purpose narrative.
• Play a role in developing programs to mitigate risks to Visa’s business and reputation.

The Vice President, Global Corporate Affairs Communications, will report to the global head of Corporate Communications and sit on the global Communications leadership team. The role has one direct report who is based in San Francisco.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• 12 or more years of communications work experience with a Bachelor’s Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/ MBA/JD/MD) or at least 8 years of work experience with a PhD.

Preferred Qualification:
• 15 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD)
• Ability to distill complexity into actionable strategy.
• Demonstrated people leadership to manage one direct report and influence a much broader set of colleagues across the globe.
• Demonstrated experience developing and managing public affairs campaigns (proactive and reactive) to address highly complex legislative, legal, and regulatory issues.
• Proven track record leading communication programs, delivering media results and acting as a trusted advisor to senior executives. Project management expertise, proven ability to manage budgets, timelines, and internal and external resources
• Ability to communicate across diverse audiences and at all levels: to build and nurture cross-functional relationships and foster partnerships: high degree of professionalism, courtesy, and respect
• Ability to work well in a fast-paced and dynamic environment and manage multiple projects, often on short deadlines and under pressure
• Proven ability to think ahead, engage proactively and take initiative
• Self-starter approach to work and strong problem solver
• Excellent persuasive written and verbal communications skills, including interpersonal and presentation skills; experience in social/digital storytelling
• Ability to work effectively in a matrixed environment and with blurry boundaries regarding roles/responsibilities
• Ability to work remotely with limited supervision
• Ability to not take him/herself too seriously and a sense of humor
• Proven track record of managing staff and or/agency teams to achieve measurable results.

Additional Information

** Work Hours:** Varies upon the needs of the department.

** Travel Requirements:** This position requires travel 5-10% of the time.

** Mental/Physical Requirements:** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 213,100.00 to 293,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.