Job Description

The Client Incentive Operations team are responsible for managing Client Incentive and Merchant Acceptance Incentive agreements. We ensure compliance with contractual terms and determine the accounting treatment of each incentive deal and conformity with US GAAP. We use lean and six sigma process methodologies to provide benefits to our stakeholders regarding quality, cost and schedule associated with our work. This role is to support operations of the North America Client Incentive team.

** Essential Functions**

Manage Incentive contracts for North America

Analyze newly executed incentive contract terms to assess Visa's contractual obligations and determine appropriate accounting treatment based on Visa policy and procedure

Review proforma to ensure accuracy of contract interpretation and application of Visa's accounting policy respectively

Setup incentive contracts in Oracle Revenue Management and Billing ORMB system per contract terms, ensuring that all key obligations have been accurately addressed. Ensure consistencies in the process especially those to accommodate system limitation

Manage, track, and process contractual payments per terms of contracts accurately and timely for all regions, perform peer reviews and approvals on payments and new contract setups

Liaise with Sales, Legal and clients to determine the fulfillment of contractual obligations.

Review on-going contract performance and update future performance and amortization schedules, as needed

Responsible for inquiries and issue resolutions related to the assigned contracts

Coordinate with the bigger Client Incentive Operations team. Understand the various deal structures and ensure a consistent business process applied

Interact with various levels of management across the organization as well as with external clients. Strong leadership and interpersonal skills are required as cross-functional projects occur on a regular basis

Support ad-hoc analysis and projects as needed

Train and provide guidance to junior analysts

Ensure key production metrics for the month are met

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
2 years or more of relevant work experience with a Bachelor’s Degree or an Advanced Degree e.g. MBA

Preferred Qualifications
3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree
Bachelor’s in accounting
Chartered Accountant or CPA preferred but not required
Audit or accounting experience
Attention to detail and highly organized
Self-motivated, ability to function well independently as well as in a team, and comfortable in a fast-paced and dynamic environment
Strong leadership and interpersonal skills
Strong business analysis skills, excellent verbal and written communication skills
Proficient in advanced Excel, familiar with Oracle based application is a plus

Additional Information

** Work Hours:** Varies upon the needs of the department.

** Travel Requirements:** This position requires travel 5-10% of the time.

** Mental/Physical Requirements:** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 98,000.00 to 138,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.