Job description

Grow HSBC’s eFX franchise through new business origination (direct, and through distribution partners), client relationship management, and close partnership with the eRisk pricing and risk management team. Must understand eFX and eRisk concepts and tools and be able to effectively communicate the strategic plan. eFX Sales is responsible for instilling confidence in voice sales and trading, our clients, our partners, and the broader eFX marketplace, to ensure all constituents understand the value of HSBC eFX liquidity and products. We leverage our understanding of technology, FX markets, risk management, and data analysis to maximize client satisfaction, volume, and yield.

Responsibilities:

• Grow eFX volumes and revenues in partnership with Sales, Relationship Managers, and other distribution partners throughout HSBC.
• Own the flow, risk, revenue and yield targets for regional client base. Maintain close relationships with clients and stay on top of these key metrics.
• Work hand-in-hand with the eRisk pricing and risk management team to properly align pricing with client flows. This partnership is essential to managing the balance between volume and yield to maximize the opportunity with all clients.
• Understand the costs and relative merits of distribution channels and work with clients to onboard them to mutually beneficial platforms, with a focus on proprietary channels (especially Evolve FX).
• Market eProducts to new and existing clients including streaming liquidity via ECNs, evolveFX, execution algos, and eFX options
• Originate new eFX business through client and partner referrals
• Train Sales and RMs to identify opportunities and ask the right questions to qualify leads and monitor existing relationships
• Cross-sell Platform Originations products including Prime Services, Futures, and electronic execution across asset classes. There are also opportunities to cross-sell Transactional FX and traditional Markets products.
• Work closely with intermediary services team to build and support algo business and grow other agency style products
• Analyze, enrich, and disseminate MI to monitor value of client flows and work to maximize volume and profitability. This includes regular updates (e.g. weekly/monthly/quarterly), both internal and with clients, to ensure performance is consistent and growing.
• Identify, develop, and deliver custom eFX solutions to clients to win value added business
• Capture client feedback and share it with Sales, eRisk, evolveFX product management, etc. to drive priorities for future development
• Work closely with eClient Services to help clients with real-time day-to day issues. Depending on the nature of the problem, other team may have responsibility for resolving issues but as a team we are responsible for delivering a world class eFX service.
• Maintain strong relationships with ECNs to generate leads, gather competitive intelligence, and ensure the right level of attention when integration work is required. At a minimum, there should be monthly meetings and performance reviews.
• Work with relationship managers, legal, client documentation, and client services team to onboard clients and manage any issues - should not do technical onboarding work but be the client liaison with ultimate ownership of the process
• Master the trading tools used by clients to be able to provide real-time training and advice to increase client satisfaction and ensure we capitalize on opportunities. The ability to partner with clients and co-create value builds strong, loyal relationships.
• Identify and execute on local and global initiatives designed to move the eFX business forward. Examples include price tier reviews, new product roll-outs, and creating marketing materials.
• Training internal and external clients on new platforms and functionality
• Participate in client reviews held by our partners (CMB, PCM, RMs, etc.) and any other meetings where our expertise and knowledge can help grow relationships.
• Attend conferences and other industry events and stay on top of market developments

For this role, HSBC targets a fixed pay range between $125,000 and $150,000.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

• Deep understanding of eRisk concepts and tools and ability to perform the data analysis needed to generate the maximum value from client flows
• Understanding of electronic trading platforms: candidate should be able to evaluate why and how clients use existing platforms.
• Proven salesperson who understands electronic trading execution flow: is able to prospect, negotiate, and coordinate across teams to deliver a best-in-class solution.
• Candidate should be able to clearly articulate client needs to quant team. Subsequently, candidate should eloquently manage client expectations working to bridge the gap between client needs and the firm’s capacity.
• Deep knowledge of electronic executions landscape including vendor solutions and participants.
• Exhibit responsiveness with excellent communication skills -both written and verbal.
• Ability to manage and prioritize separate communication lines in a fast-paced environment
• Ability to clearly and concisely communicate new product requirements to stakeholders across the organization.
• Ability to operate within a large organization to implement initiatives and move projects forward. Candidate will be required to work alongside peers and many others across the organization within different regions across the globe
• Quantitative and analytic skills (must be comfortable with numbers); coding skills a plus
• Comfortable working under pressure
• Experience in Global Markets or Global Banking
• Must be extremely organized self-starter with interest in technology

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.