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Customer Service Team Member (Starting at $40k)

Rainforest Distribution

Rainforest Distribution

Customer Service Team Member (Starting at $40k)

Bayonne, NJ
Full Time
Paid
  • Responsibilities

    We are looking for a Customer Service Team Member to join our team! We're looking for problem solvers & fixer-uppers!

    • Reception Desk – You will be the first face our guests meet when visiting the Company. We need you to wear a smile and maintain a professional appearance.

    • Phones – Manage Company phone switchboard; direct phone calls as appropriate; answer customer and vendor questions; record and enter merchandise orders placed over the phone; follow up with any customer issues.

    • Data Entry – Receive, enter and verify all customer orders into our IT system

    • Customer Service – Coordinate customer returns; ensure customer satisfaction through attention to detail and responsiveness to customer requests

    • Accounts Receivable – Manage and monitor accounts receivable by customer; enforce credit limits; diligently work to collect unpaid balances

  • Related Article
  • Qualifications
    • Bachelor's Degree

    • Spanish Proficiency a plus

    • Ability to take initiative, be persistent, passionate and curious

    • Ability to work independently with minimal supervision

    • Confident interpersonal and customer service skills

    • Strong organizational skills with the ability to prioritize and manage multiple tasks

  • Compensation
    Starting at $40k / year
  • Benefits
    • Healthcare coverage
    • Paid holidays
    • Sick Days
    • Vacation Days
    • Unlimited new food/beverage product samples
  • Industry
    Food and Beverages
  • About Us

    We are a full-service food & beverage distributor with a passion for brand-building. We focus on new, innovative, healthy, perishable, local, & emerging brands that require incubation.