SUMMARY OF KEY RESPONSIBILITIES

• Models leadership behaviors that are grounded in Starbucks Mission and Values.
• Support the engagement and performance of all members of their team.

OPERATIONAL RESPONSIBILITIES

• Supporting transportation operations:
• Optimize, plan and route inbound vendor purchase orders to ensure efficient transportation planning.
• Monitor transportation systems for discrepancies and incomplete activity in support of operations teams.
• Identify, resolve and communicate routing/planning exceptions and delays.
• Complete daily activities required to schedule and book transportation providers for the assigned area of responsibility.

OPERATIONAL AND FINANCIAL ADMINISTRATION

• Support freight pay and manual invoice processes.
• Leverage functional knowledge to support developing and updating SOPs, ensuring they are kept up to date.

ANALYTICS AND REPORTING

• Report on daily / weekly / monthly desk level metrics.
• Review data provided by vendors and 3rd party providers is timely and accurate.
• Able to leverage systems to provide ad-hoc reporting.

BASIC QUALIFICATIONS

• Education (minimum education level, degree or certification necessary): 4-year degree
• Skills (minimum skills required):
• Demonstrated competency with transportation management systems (TMS) and related processes.
• Strong ability to effectively communicate with both internal and external partners.
• Proficient in Microsoft Office including Excel.
• Working knowledge of transportation, distribution and broader supply chain concepts.
• General business acumen.
• Must be able to multi-task and prioritize workload in order to meet deadlines.
• Ability to be a team player and customer service driven.
• Exhibits initiative and willingness to learn and adapt to new processes or work content.
• Years of experience in specific field or utilizing designated skills (minimum needed to be qualified): 1+

PREFERRED QUALIFICATIONS

• Education (ideal education level or degree): Bachelors degree in Business, Operations Management or Supply Chain/Logistics preferred. Prior experience in a customer service environment and working knowledge of Microsoft Office applications required. Experience in retail / CPG transportation or with a carrier preferred. Prior multi-site operations experience preferred.

Starbucks is about more than just a coffee; they're dedicated to employee and community growth. Starbucks even runs a program that pays for their baristas tuition to help them finish their education. That’s why when you launch your career inspired by human connection and the opportunity to become your personal best, the possibilities are endless. SCAP - Starbucks College Achievement Program