Job Description

** WORKING CONDITIONS** :

• The duties of this class are performed in a fast paced, high volume environment with frequent interruptions.
• This position may require possession and maintenance of a valid driver’s license to drive a vehicle to exam sites and meetings.
• This position may require heavy lifting of up to 35 lbs.
• This position may require working on weekends.
• This position may require working after regular work hours as needed.
• This position is located at 555 7 th street, San Francisco, cross street Bryant near the Hall of Justice, by 6 th Street.

** Examples of Important and Essential Duties:**

• Scan and uploads electronic file for active and separated Official Employee Personnel File (OEPF) and send files to storage
• Assists in organizing and compiling a variety of documents, materials and data related to employment, such as: preparing reports for commission or board meetings; assembling examination materials; arranging test schedules; locating test sites and securing exam proctors; notifying candidates of test dates; reviewing applications for qualifications; request and gather of verification of minimum qualifications from candidates and assisting with administration of examinations.
• Coordinates the activities of personnel actions which include selection of candidates, hires, separations, transfers, reinstatements, promotions, leaves of absences and suspensions.
• Processes personnel actions in accordance with Civil Service Rules and Procedures; prepares and processes a variety of forms and documents, such as: requisitions, separations, appeals for commission hearings; health and retirement benefits forms, state disability forms, grievance appeals, certification, language proficiency approvals, and affirmative action and harassment complaints.
• Serves as liaison and contact source for routine technical personnel matters related to health services, worker’s compensation, retirement processing, disability transfers, appointments, applicant/employee data tracking, training program information and schedules, labor contracts and grievance activities, examination and hiring status, notification letters, dates and deadlines, affirmative action procedures, and other general department information or activity.
• Reviews information contained in a variety of documents to determine status or proper processing procedures for matters related to: work force and affirmative action compliance, certifying names for employment, obtaining special conditions or language requirements on positions, checking employment eligibility, status on various eligibility lists, determining disability accommodations, seniority rights, insuring completion of document processing for health services, retirement, workers compensation or disability benefits, confirming receipt of information for enrollment to various programs, updating statistical or computer data checking, timeliness of submitted appeals, and requests or notices for personnel actions.
• Creates and maintains databases and spreadsheet files of human resource activities related to department position control system; program and training schedules, tracking systems for of contract and grievance activities, employee records, certification information, appointment histories, affirmative action statistics, health and dental plan enrollment information, seniority rosters, requisition processing, examination applicant tracking, computerized reports and records maintenance, and other department specific database information.
• Assists with research projects, makes contact with appropriate resources, reviews reports and correspondence on file, extracts relevant information from documents, compiles and organizes materials for submittal.
• Performs other related duties as assigned.

** Desirable Qualifications:**

• Extensive working experience using applicant tracking systems such Smart Recruiters (new), and the PeopleSoft HRIS systems software.

• Ability to meet constantly changing deadlines; juggle multiple and high-volume competing priorities/assignments simultaneously.

• Working knowledge of the City and County of San Francisco (CCSF) Civil Service Rules in relation to eligible list, certifications/referrals, appointments and separations.

• Knowledge of applicable Collective Bargaining Agreements (CBA) and Memoranda of Understanding (MOU).

• Ability to analyze and make logical and independent decisions and/or provide recommendations for decision.

• Excellent judgment in handling confidential personnel issues appropriately and sensitively.

• Attention to detail and meticulous

• Ability to positively face difficult situations, challenges and handle stress.

• Ability to communicate clearly and concisely both orally and in writing.

• Ability to work independently and as a member of a team.

• High proficiency in Microsoft applications such as Word, Excel, Access, PowerPoint, and Outlook.

• Bilingual proficiency and may receive bilingual pay after passing an exam for bilingual city certification

Qualifications

Experience and Training Guidelines:

Two (2) years of verifiable experience performing complex technical or clerical duties in a human resources environment; AND ability to type/keyboard 40 words per minute.

** Verification of Experience and/or Education**

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Additional Information

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams [required for Combined, Promotive, Entrance (CPE) Exams only]
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.