Customer Support Representative Age of Learning 18 reviews - Glendale, CA 91203 $15 an hour Join a team thats revolutionizing the way children learn. Our award-winning product, ABCmouse.com, is used in homes, schools, libraries and other learning centers across the U.S. and around the world, with more than one billion learning activities completed to date. We are looking for dynamic Customer Support Representatives (Tier I) to provide an exceptional customer experience. As an effective communicator who is solutions oriented, able to multitask, and is willing and able to take initiative you will thrive in this role. We look to promote from within and offer opportunities for growth with the Customer Support Team as well as the Age of Learning Team. Primary Responsibilities: * Handle incoming customer communication (phone, email, chat) * Perform basic troubleshooting and provide website support

• Assist customers in handling of their accounts (billing, renewals, cancellations) * Obtain customer information and update the customer information as needed * Audit customer information for errors and discrepancies * Demonstrate knowledge of product and services * Suggestively sell upgraded services as appropriate for customer needs * Meet personal and team targets Qualifications: * Minimum of 6 months of prior Customer Service Experience * Prior experience in a call center is preferred not required * Excellent verbal and written communication skills * Demonstrated attention to detail * Consistent effort and energy
• High School diploma or equivalent required We Provide: * Medical, Dental, Vision + 401k * Highly competitive PTO policy * Casual Dress Code * Snacks + Drinks (Coca Cola Freestyle Machine) * Gaming room including an Arcade (2,000+ games) as well as PS4s * Frequent team and company outings * Limitless opportunities for professional growth! This is an in-house, full-time position based at our headquarters in Glendale, CA. Starting Salary: $15/hr Age of Learning does not sponsor work-related visas for this position. This includes, but is not limited to, H1B visas. 7 hours ago - save job - original job Apply On Company Site Other jobs you may like Full Time Customer Care Representative with B... R.V. Nuccio & Associates Insurance Brokers, Inc. - Toluca Lake, CA 5 days ago Easily apply Contact Center Representative LA Financial Credit Union - Pasadena, CA 9 days ago Easily apply Call Center Representative AtLink Services, LLC - Los Angeles, CA 2 days ago Easily apply Insurance Agent - Personal LInes Call Center OnGuard Insurance Services, LLC - Burbank, CA 5 days ago Easily apply Customer Care Representative Spokeo - Pasadena, CA 1 day ago Easily apply * Customer Support Representative jobs in Glendale, CA * Jobs at Age of Learning in Glendale, CA * Customer Support Representative salaries in Glendale, CA Age of Learning Age of Learning 18 reviews Age of Learning blends education best practices, innovative technology, and insightful creativity to bring learning to life for children... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume