Job Summary

Our Associate Digital Analyst’s experience includes exposure to a broad range of Digital functions within MAXIMUS including working as a part of one or more of our Digital Delivery, Products, Technology, Operations, Consumer Experience, and Customer Success teams by assisting with analyzing, leading delivery, testing, developing and more. You will be exposed to technologies and concepts including but not limited to responsive web applications, native mobile apps, RPA, machine learning, artificial intelligence, webchat, SMS, gamification, and more. Through local office corporate citizenship, inclusion & diversity and networking opportunities, you will have an opportunity to build a sense of community and camaraderie. We’re committed to providing you varied experiences that will help you expand your skill set and broaden your exposure to all that MAXMIUS Digital has to offer, and then work with you to set a direction for your career that best aligns with your passion and MAXIMUS business needs. 

As an Associate Digital Analyst, you’ll be helping address the biggest challenges in today’s digital age. Your journey starts by building a diverse set of core skills, such as business analysis, process improvement and technical expertise with an emphasis on technology and innovation. There will never be a typical role for an Associate Digital Analyst and that is why people love it here! 

In this role, you will play a pivotal role in helping our customers shape their organization from a people, process and technology perspective. From offering strategic insights to utilizing personalized methodologies for implementation, our Associate Digital Analyst will help drive successful delivery of new solutions to our customers every day. 

Essential Duties & Responsibilities

• Work with customers to understand how their business processes work today, identify areas for improvement, and create process maps to demonstrate how changes will help them. 
• Use quantitative methods and develop statistical models to derive actionable insights, patterns & outcomes from data. 
• Deliver unique technology and business solutions to customers across our business segments. 
• Develop front-end solutions and design/develop and implement software. 
• Develop change management and organizational strategies and execute on them 
• Perform project management activities, such as tracking deliverables, creating status reports, managing resource plans and monitoring successful achievement of project goals. 
• Help our customers drive digital transformation by pivoting from “Digital thinking” to “being Digital at the core” through interactive consumer experiences, new applied intelligence, and digital reinvention of industry.

Requirements & Qualifications

• Bachelors or Master’s Degree in the fields of Computer Science, Management Information Systems, Informatics, Engineering, or a related field required. 
• Explored (in school courses or work internships) the technical aspects of: Cloud deployment in Amazon Web Services, Microsoft Azure or Google Cloud , Cloud architecture, network operations, database, programming, data analytics, enterprise IT, information systems. 
• Well-rounded in other areas such as project management, on-campus computer lab/information desk/help desk, IT-related case studies, student-led consulting group 
• Volunteer and leadership activities 
• Additional technology specific requirements will vary by area of technical focus

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.