Job Description

OVERVIEW

Reporting to the Executive Director, the Chief Operating Officer (COO) will be an integral member of KIPP Indy’s senior leadership team. The COO will lead key functional areas at KIPP Indy including region-wide operations and risk management and will significantly contribute to growth strategy. The COO will play an essential role in ensuring KIPP Indy Public Schools are equipped to prepare students with the skills and confidence to pursue the paths they choose – college, career, and beyond – so they can lead fulfilling lives and create a more just world.

RESPONSIBILITIES

_Team & Organizational Leadership _

• Serve as member of KIPP Indy’s Region Wide Leadership Team (RWLT) to set vision and direction, establish and refine strategic priorities, and lead organizational culture
• Collaborate with RWLT to support organizational health, mitigate and address risks, and model core values
• Build deep relationships with school and regional leaders, acting as a strategic advisor to them and problem-solving as issues arise
• Cultivate relationships with critical KIPP Indy stakeholders, including families, board members, community partners, and partner organizations
• Participate in and staff all KIPP Indy Board of Directors meetings and functions, including finance committee
• Lead operations team, including direct management of four staff members and oversight of a growing department of 20 staff members
• Manage Director of Campus Operations (DCO), Director of Facilities & Transportation (DFT), Director of Student Information and Technology (DSIT), and Director of Student Life (DSL)

Region-Wide Operations

• Spearhead the vision setting, strategic planning, and goal setting process for region-wide operations
• Oversee progress monitoring systems for all operations streams
• Lead region-wide operations team, including collaboration structures involving regional and school-based operations leaders
• Oversee selection, performance management, evaluation, and retention structures for operations team
• Oversee strategy and execution of enrollment initiatives to hit annual targets and increase seat demand
• Oversee region-wide systems related to attendance, truancy, and student retention
• Oversee key systems including: facilities, transportation, athletic and extracurricular offerings, meal services, health services, front office operations
• Oversee organizational compliance, supporting the DSIT to effectively plan and execute all compliance and reporting obligations
• Collaborate with DSIT to set vision and direction for technology strategy, acquisition, and management
• Oversee the negotiation, approval, and management of vendor contracts

Risk Management

• Lead region-wide incident command structure to respond to risk incidents
• Collaborate with RWLT, Board of Directors, and insurance providers to proactively mitigate and respond to emergent risks
• Serve as lead point of contact for outside counsel, collaborating as needed around legal issues that arise
• Oversee key systems including: annual safety planning, mass notification system, visitor management system
• Lead professional development structures for region-wide leaders, including quarterly risk management step-backs and monthly working group to drive improvements related to student safety, business continuity, and general risk management priorities
• Collaborate with IT consultant to strengthen network security and mitigate cyber risks

Business Operations & Growth Strategy

• Collaborate with RWLT on the development and management of annual operating budget
• Lead capital purchase strategy, ensuring compliance with procurement procedures and internal controls
• Collaborate with RWLT on development and execution of growth strategy, including financial modeling, facility acquisition, and strategic relationships with external partners
• Oversee scaling and alignment of operations systems across current and future campuses
• Collaborate with RWLT on employment policy and compensation and benefits strategy
• Collaborate with business operations and partnerships teams to maximize organizational revenue
• Support business operations team in annual audit

_Health Services Oversight & Stakeholder Management: _

• Ensure that the clinic provides high-quality medical care to students, including the treatment of injuries, illnesses, and chronic health conditions.
• Oversee the creation and execution of health programs and services, such as immunizations, screenings, and health education.
• Monitor the delivery of care to ensure it is patient-centered and consistent with school values and mission.
• Act as a liaison between the clinic and school leadership, providing regular updates on health-related issues and progress toward goals.
• Work with other school departments, such as counseling, special education, and athletics, to ensure holistic student health and wellness.

Qualifications

• Bachelor’s degree
• 5-10 years of experience leading school operations serving a similar student population to KIPP Indy
• 7-10 years of experience managing others, particularly in school operations settings.
• Demonstrated success leading teams
• Deep experience setting a strong vision and leading, developing, and managing a team to deliver on their annual and long-term goals
• Meticulous attention to detail with an ability to produce high-quality work in a dynamic, fast-paced environment

Additional Information

Salary is commensurate with experience and includes a highly competitive benefits package. Opportunities for performance-based bonuses are also available.

KIPP Indy is an equal opportunity employer and does not discriminate based on race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by applicable law.