Job Description

The Enterprise Resource Planning (ERP) Data Analytics and Reporting Analyst is responsible for managing the ERP data reporting and dashboard functions for the OPAL ERP and DW/BI project. The ERP Data Analytics and Reporting Analyst’s focus areas include implementation of all analytics and reporting aspects of the ERP project including BI and third-party applications. This is a permanent exempt position that will move to maintenance and support after the project is complete.

The purpose of this position is to work on a team that will analyze the reporting and analytics requirements of the project and refine them, work with a team of implementation consultants to design the system, conduct initial user acceptance testing, train city personnel, helps to integrate the system with other city software, and launch the software in phases. Reports and dashboards will be primarily built within the Workday environment, but additional third-party reporting tools may be considered. After the project is launched, the team will conduct an optimization phase by analyzing and implementing changes to improve performance. As the Workday ERP is a Software as a Service (SaaS) model it follows the continuous process improvement methodology.

Essential Functions:

Throughout the OPAL ERP and DW/BI project, the ERP Data Analytics and Reporting Analyst will:

• Communicate with functional users to clarify requirements and testing.
• Determine which available reporting tools are appropriate to meet reporting requirements.
• Develop report development effort estimates.
• Review and approve report specifications.
• Confirm delivered report meet standards.
• Represent analytics and reporting when collaborating with functional and technical teams.
• Lead break fix and regression testing efforts.
• Participate in regression testing efforts after system updates.
• Look for opportunities to incrementally optimize data workflows.
• Work alongside the functional teams (Finance & Grants and Supply Chain & Procurement) by participating in learning opportunities, suggest data analytics and reporting prospects, and providing feedback on how data can improve processes.
• After the project implementation is complete, the ERP Data Analytics and Reporting Analyst will remain a part of the product team.

Competencies, Knowledge, Skills and Abilities:

• Ability to keep data confidential.
• Ability to solve complex business problems and develop user/business-driven technology strategies and plans.
• Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly, and technical language) and interpersonal skills with a focus on rapport-building, listening, and questioning skills.
• Strong meeting facilitation and interviewing skills.
• Ability to work well with individuals at all levels within and outside the organization.
• Ability to work well under pressure in a fast-paced organization.
• Supervising, coaching, and collaborating skills.

Work-Life

Working hours are generally 37.5 hours per week. Our team is currently hybrid and must come into the office once every two weeks, but policies and requirements can change. This position can opt-in to go into the office each day if desired.

Qualifications

• Completion of a Bachelor's or Master’s degree in information systems, computer engineering, or a related field or equivalent experience;
• Technical expertise with data reporting tools and programming languages such as SQL, R, or Python;3-5 years of experience with ERP systems, 3rd Party Applications and related integrations.
• Experience with implementing ERP and/or DW/BI solutions strongly preferred.

Additional Information

Salary range: Not to Exceed $90,000

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer.
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan.
• Employees receive paid vacation, sick leave, and holidays.
• Generous retirement savings options are available.

** *The successful candidate must be a city of Philadelphia resident within six months of hire**

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx.