Job Description

This is administrative work of limited scope and difficulty in the Court service. An employee in this class will serve in a staff capacity as an assistant to an administrator. Work is performed under the direction of the Manager and the Deputy Court Administrator of the Municipal Court, Civil Division.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Essential Functions

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Assist in performing CLAIMS User Acceptance Testing, and quality control and assurance of the CLAIMS System.

• Plan, assign and supervise work of subordinate staff.

• Provide work direction and training to subordinate staff or volunteers.

• Review work of subordinates for accuracy and completeness.

• Assists clients and general public in person and via telephone.

• Investigates complaints and issues from general public or other offices.

• Delegates routine situations to staff and responds directly to more complex situations or complaints.

• Interview pro se litigants.

• Utilizes personal computer and software applications for word processing, spreadsheet and database functions to prepare documents, spreadsheets and records.

• Collaborates with the Manager and the Deputy Court Administrator to assess the procedures and success of the program.

• Supervises the distribution of letter/notice generation process for all Civil programs.

• Prepares written procedural instructions, documents, and forms for technical and clerical personnel and the public.

• Interacts with the judiciary, judicial staff, attorneys, public, and outside organizations.

• Makes policy recommendations to Manager and Deputy Court Administrator.

• Responds to inquiries by attorneys regarding local Court procedures and facilitates compliance with these requirements.

• Recommends resolutions regarding procedural problems associated with the department.

• Advises the public, attorneys, and court officials on procedures and rules pertinent to the department.

MARGINAL FUNCTIONS

Maintains supply and equipment inventory for office and orders supplies as needed.

Performs related duties as required.

ENVIRONMENTAL CONDITIONS

Normal office conditions are standard for this class.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Competencies, Knowledge, Skills, and Abilities

• Considerable knowledge of English usage and grammar.

• Knowledge of office management standards, procedures and practices.

• Knowledge of supervisory methods and practices.

• Some knowledge of the principles and standards of administrative organization and management.

• Some knowledge of supervisory methods and practices.

• Ability to represent the assigned unit in conferences and meetings with the public and private officials.

• Ability to supervise a staff engaged in varied clerical functions.

• Ability to understand, carry out and communicate effectively to subordinates and/or associates new or changed procedures and operations.

• Ability to establish and maintain effective working relationships with associates and the general public.

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Qualifications

1. Bachelor's degree from an accredited college or university.

AND

1. One (1) year of administrative experience.

OR

1. Equivalent combinations of education, training and experience providing the characteristics required to perform the essential functions of the class may substitute.

2. Ability to perform the essential functions of the position.

3. Strong organization and communication skills are a requirement.

4. Successful completion of a criminal background investigation.

5. Covid-19 Vaccination is recommended.

6. Must work on site (not remote).

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Additional Information

Salary Range: $48,505 - $53,363 (G17)

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation : City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

_ *The successful candidate must be a city of Philadelphia resident within six months of hire_

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx