Program Support Assistant (OA) 02177A Veterans Affairs, Veterans Health
Administration 3,976 reviews - Orlando, FL $33,394 - $43,414 a year -
Full-time, Part-time Please be advised this position us under
classification review by Office of Human Resources Management (OHRM).
Until a final decision is rendered, we must advise you of the potential
consequences of this pending review as it may result in a full
performance level that differs from what is identified on this JOA.
Duties include but are not limited to: * Processes Veteran Requests and
notices, prepares Public vouchers for processing. * Collect, analyze and
prepare data for processing. * Determines Insurance payments to be
applied to Veteran's co-payments by reviewing account information. *
Provide customer service while supporting VA mission. Work Schedule:
Full-time, Mon-Fri, 8:00 am-4:30 pm. Telework: Not Available Virtual:
This is not a virtual position. Position Description/PD#: /02177A
Relocation/Recruitment Incentives: Not Authorized Financial Disclosure
Report: Not required To qualify for this position, applicants must meet
all requirements by the closing date of this announcement, 06/26/2018.
There is no Time in Grade requirements for grade 5. TYPING PROFICIENCY:
This position requires the skills of a qualified typist. In addition to
meeting the experience and/or education requirements, you must be able
to type at least 40 words per minute. Qualifications You may qualify
based on your experience and/or education as described below:
Specialized Experience: You must have one year of specialized experience
equivalent to at least the next lower grade GS- 4 in the normal line of
progression for the occupation in the organization. Examples of
specialized experience would typically include, but are not limited to:
- Collects, analyzes and prepares data for processing, including refund
reviews and insurance payments to accounts.. * Skill using in Microsoft
Office Products such as Excel, Word, Power-point, etc. to ensure that
pertinent information is gathered and entered into automated systems. *
Providing patient education and assistance via telephone or written
correspondence concerning one or more healthcare programs. * Preparing
written documents such as correspondence and memorandum's of a routine
nature. * Knowledge of laws, rules, regulations and guidelines related
to healthcare eligibility and billing to analyze and prepare data for
processing. * Prepares vouchers for processing first party refunds with
correct funds and patient information. * Collects, analyzes and prepares
data for processing, including refund reviews and insurance payments to
veterans' accounts. . OR, * Education: Applicants may substitute
education for the required experience. To qualify based on education for
this grade level you must have 4 years above high school. * . OR, *
Combination: Applicants may also combine education and experience to
qualify at this level. You must have a combination of specialized
experience and education beyond High School. You will be rated on the
following Competencies for this position: * Communications * Computer
Skills * Flexibility * Insurance * Technical Documentation Experience
refers to paid and unpaid experience, including volunteer work done
through National Service programs (e.g., Peace Corps, AmeriCorps) and
other organizations (e.g., professional; philanthropic; religions;
spiritual; community; student; social). Volunteer work helps build
critical competencies, knowledge, and skills and can provide valuable
training and experience that translates directly to paid employment. You
will receive credit for all qualifying experience, including volunteer
experience. Note: A full year of work is considered to be 35-40 hours of
work per week. Part-time experience will be credited on the basis of
time actually spent in appropriate activities. Applicants wishing to
receive credit for such experience must indicate clearly the nature of
their duties and responsibilities in each position and the number of
hours a week spent in such employment. Physical Requirements: The work
is primarily sedentary with long periods of sitting at a desk, working
with computers daily. Some work may require walking in offices and
similar areas for meetings. Work may also require walking and standing
in conjunction with travel to and attendance at meetings and conferences
away from the worksite. The work does not require any special physical
effort. None To apply for this position, you must provide a complete
Application Package which includes: * Resume The following documents are
accepted, and may be required if applicable to your eligibility and/or
qualifications for this position. Please use this checklist to make sure
you have included other documents required for your application, such as
a copy of your transcript (if using education to qualify), SF-50's
(current/former Federal employees), documentation to support Veterans
Preference claims, or ICTAP/CTAP documentation (for displaced Federal
employees). You will not be contacted for additional information. *
Cover Letter * DD-214 * OF-306 * Perf Appraisal * Vet Pref/Sch A *
Resume * SF-15 * SF-50 * Transcript Veterans' Preference: When applying
for Federal Jobs, eligible Veterans should claim preference for 5pt
(TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the
questionnaire. You must provide a legible copy of your DD214(s) which
shows dates and character of service (honorable, general, etc.). If you
are currently serving on active duty and expect to be released or
discharged within 120 days you must submit documentation related to your
active duty service which reflects the dates of service, character of
service (honorable, general, etc.), and dates of impending separation.
Additionally, disabled veterans and others eligible for 10-point
preference (such as widows or mothers of eligible Veterans) must also
submit an SF-15 "Application for 10 Point Veteran Preference" with
required proof as stated on the form. Documentation is required to award
preference. For more information on Veterans' Preference, please visit
http://www.fedshirevets.gov/job/vetpref/index.aspx. Department of
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Veterans Health Administration Veterans Affairs, Veterans Health
Administration 3,976 reviews Department of Veterans Affairs (VA) is the
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