VETERANS SERVICE REPRESENTATIVE Veterans Benefits Administration 4,213 reviews - Detroit, MI $45,266 - $58,844 a year Part-time Veterans Benefits Administration 4,213 reviews Read what people are saying about working here. At the GS-07 level, the incumbent performs in a trainee capacity, work assignments will be under close technical supervision and review. The full performance GS-10 Veterans Service Representative (VSR) explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicates disability claims, and inputs data necessary to generate the disability award and notification letter to the veteran describing the decision and the reason for it. Veterans Services Representative duties include but are not limited to: * Serves as a primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims. * Makes determinations as to eligibility for type of benefit sought and fully analyzes, develops and requests required evidence for certain claims requiring a rating decision. * Decides the necessity for and type of exams, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries. * Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim. * Prepares correspondence to members of Congress and special interest groups on case assignments and other "controlled" correspondence. * Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys. * Utilizes various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation. * Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims. Individual(s) selected for this position must be available to attend a mandatory 8-week consecutive training session. This training may require official government travel away from the permanent duty station to a different city and/or state. Flexitour is not available during training. Work schedule: 8:00 a.m. to 4:30 p.m. Telework: May be available 90 days after completion of all training requirements Compressed Schedule: Available Virtual: This is not a Virtual position Position Description Title/PD#: VETERANS SERVICE REPRESENTATIVE/ PD#37300A, GS-0996-07 Relocation/Recruitment Incentives: Is not authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/22/2018. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade AND Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience in the development, examination, investigation, adjudication, and authorization of claims for disability compensation, disability pension, death compensation, death pension benefits, life insurance benefits, etc. Such experience is to be substantive and relevant to the position being filled. * The ability to request relevant medical or administrative evidence to make eligibility determinations. * Experience analyzing medical evidence, benefit and/or legal evidence to identify and recognize required actions for claim development. * Experience in explaining program benefit entitlements and requirements OR Education: GS-07: Successful completion of one (1) full year (18 credit hours) of graduate level education in an accredited college or university which demonstrate the knowledge, skills, and abilities necessary to do the work. OR GS-07: Completion of a full four-year (120 credit hours) course of study leading to a bachelor's degree from an accredited college or university, and meet one of the following conditions under Superior Academic Achievement. OR Superior Academic Achievement (S.A.A.) is a means of qualifying on the basis of education, if you are within the area of consideration as stated in the "Who May Be Considered" section of this announcement (first page). S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. 1. Class standing-Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. 2. Grade-point average (G.P.A.)-Applicants must have a grade-point average of: a. 3.0 or higher out of a possible 4.0 ('B' or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or b. 3.5 or higher out of a possible 4.0 ('B+' or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. Grade-point averages are to be rounded to one decimal place. For example, 2.95 will round to 3.0 and 2.94 will round to 2.9. 3. Election to membership in a national scholastic honor society-Applicants can be considered eligible based on membership in one of the national scholastic honor societies. OR Applicants may also combine education and experience to qualify. To calculate, first identify the percentage of required education you have earned. When substituting you can use graduate level education you have earned beyond a Bachelor's Degree. Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-07. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. None To apply for this position, you must provide a complete Application Package which includes: * Resume The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. * Cover Letter * DD-214 * Schedule A (Disabled/Sch A) * 30% Veterans Letter * Resume * SF-15 * SF-50 * Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx. Department of Veterans Affairs - 14 hours ago - save job - original job Apply Now Apply On Company Site Save this job