Description & Requirements

Maximus is looking for a Remote Fin Proc Clerk to join our Department of Education team. The Financial Processor within the Credit Bureau Disputes Team will utilize internal systems to investigate and accurately respond to Automated Consumer Dispute Verifications (ACDVs) and Direct Disputes.

Essential Duties and Responsibilities:

- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.

- Process Automated Consumer Dispute Verifications (ACDVs) using internal systems and eOSCAR (web-based vendor platform) accurately and efficiently. This entails researching the account and responding back to the initiating credit reporting agency.

- Process Direct Disputes accurately and efficiently. This entails reviewing customer correspondence, perform necessary research and respond back to the customer on the outcome of the account review.

- Process remediation projects on an as needed basis.

- Prepare, maintain, report financial exception data collection; explain the variances, identify the causes, and reconcile accounts

- Perform monthly exception review and reporting

- Respond to data requests by providing supporting documentation within specified timeframe

- Utilize financial systems to their maximum potential and make reporting effective, efficient, timely, accurate, and insightful

- Structure reporting to provide effective tools that allow department supervisors to understand variances and make effective decisions around resource allocation

- Work with external auditors during periodic reviews and audits

- Research various exception accounting issues and propose appropriate accounting treatments

- Perform other duties as assigned by leadership

Education and Requirements:

- High School degree or GED required

- One (1) year of related work experience required

- Experience working both independently and, in a team-oriented, collaborative environment

- Apply analytical and problem-solving skills

- Effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines

- Strong written and oral communication skills

- Obtaining and Maintaining a PIV-I card is a requirement for this position

PIV-I cards must be picked up in person. (Must live within 100 miles of Jacksonville, FL) New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Additional Requirements Per Client:

- Must reside in the U.S

- Must be a U.S. Citizen

- Must be able to pass a criminal background check.

- Applicants must be current on federal student loans or must not be delinquent on federal student loan

Home Office Requirements:

- Private and Secure workspace from home

- Access to Wi-Fi, LAN (wired connection/ethernet) or both at home

- Internet provider that offers enough speed for multiple users without latency or lag. (i.e. housemate also WFH, kids playing video games or streaming shows, etc.)

- Internet download speed of 25mbps single/50mbps shared and 5mbps Upload speed or higher required (10 preferred - you can test this by going to www.speedtest.net )

Minimum Requirements

- High School diploma or equivalent with 1-3 years of experience.

- May have training or education in area of specialization.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$ 18.83

Maximum Salary

$ 18.83

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.