Job Description

Position Summary

The City of Philadelphia is seeking a full-time Group Violence Intervention Juvenile Case Manager to provide day to day social services coordination and management support to Group Violence Intervention Juvenile (GVI-J) program. Focused on young people aged 12-17 years old displaying early indicators of delinquent behavior and/or involvement in group related activity, GVIJ aims to foster positive outcomes and well-being for young people most at risk.

The National Network for Safe Communities’ GVI has repeatedly demonstrated that violence can be dramatically reduced when a partnership of community members, law enforcement, and social service providers directly engages with the small and active number of people involved in street groups. The program clearly communicates a moral message from community representatives that violence will not be tolerated; a law enforcement message that any future violence will be met with clear, predictable, and certain consequences; and an offer of help from social service providers for those who want it.

This position will work with partner agencies, social service providers, and community groups to create a unique support structure tailored to each group member who is a focus of GVI. Additionally, the Case Manager once assigned an individual will serve as the main point of contact for that individual who is interested in getting support. It is important to note that the ability to be accessible during both traditional and non-traditional work hours (nights and weekends) is an extremely important component to this position. Other responsibilities include but are not limited to, meeting with group members to do intake, walking them through all the resources available, attending referral meetings, following up with the group member and referral agencies to ensure the group member is having success, holding partners accountable, and providing mentorship and support to the group members.

Essential Functions

Relationship-building with providers:

• Identify social service resources (including education, employment, emergency assistance, treatment, mentoring) and identify gaps in needed services and assistance.
• Meet with social service providers to brief them on GVI and establish processes to prioritize group members for support services.
• Advocate for at-risk youth and families in securing services or resolving systemic barriers.

Case management and support:

• Build trusting relationships with GVI participants to create buy-in for social services.
• Provide a single point of contact for the participants who self-select social services. Group members should only have to make one call for help and should be personally assessed and assisted in obtaining any necessary services.
• Conduct individualized intake assessments and plans.
• Minimize client interactions with multiple agencies by prioritizing clients and helping them to navigate a single entity.
• Be available to answer the phone day or night to talk with group members and provide after-hours crisis services, including phone-based consultations and preliminary intake services.
• Follow up regularly with group members to see if there are areas in which further help, or guidance is needed.
• Track the progress of each group member in terms of programmatic completion as well as the extent to which this support structure is keeping them alive and out of prison.

Program structure and collaboration:

• Implementing programming and social services to deter GVI participants from a life of violence.
• Work with government agencies including probation and parole, social service providers, and reentry providers.
• Participate in GVI call-ins, custom notifications, and social service working group meetings.

Competencies, Knowledge, Skills and Abilities

• Ability to be accessible both during traditional and non-traditional work hours, including nights and weekends.
• Demonstrated working knowledge of supportive services and resources.
• Demonstrated ability to advocate, organize, and problem-solve.
• Excellent oral, written, and interpersonal skills
• Proven ability to coordinate effectively and collaborate with multi-disciplinary cross agency project teams
• Track record of delivering solutions in high-pressure environments
• Ability to work collaboratively with law enforcement personnel, grassroots community leaders, and social service organizations.
• Facility with word processing and basic databases (Word, Excel)

Qualifications

• Bachelor’s Degree preferred with emphasis in Social Work or related field.
• Case management and service delivery experience (with a minimum of three years of experience preferred)
• Experience working with justice-involved populations, demonstrated knowledge of challenges facing justice-involved populations.
• Knowledge of and experience working with Philadelphia communities

Additional Information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $45,000-$51,500

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation : City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

_ *The successful candidate must be a city of Philadelphia resident within six months of hire_

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx