Job Description

The Hearing Officer conducts in-person and ex parte hearings to review testimony and documentary evidence to resolve parking ticket disputes as well as disputes related to various booted and towed vehicles and their storage charges.

Essential Functions

Responsibilities include administrative review and adjudication of disputed parking tickets.

The successful candidate will be able to evaluate documents and testimony to, within applicable law, render decisions and communicate the decision to the party making the appeal.

Competencies, Knowledge, Skills and Abilities

All hearings require the use of the parking ticket data base for research of imaged documents, photographs, the transactional history, the citation itself and the entry of the Hearing Officer’s decision to uphold, reduce or dismiss any charges.

Ability to quickly obtain information from a relational data base; have good personal computer and keyboard skills.

Ability to familiarize, understand and retain knowledge of Title 12 of the Philadelphia Traffic Code.

Ability to note decisions in a clear, concise language which are obtained as part of public record.

Qualifications

Applicants must have:

A high school diploma; Bachelor’s Degree a plus.

Excellent customer service and communication skills.

Ability to work and make sound decisions in a stressful and very fast paced environment.

Additional Information

TO APPLY: Interested candidates must submit a references and resume.

Salary Range: $50,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation : City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

_ *The successful candidate must be a city of Philadelphia resident within six months of hire_

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx