Implementation Specialist I HireRight, LLC 95 reviews - Tulsa, OK Job Summary To be responsible for processing the onboarding requests for new customers, as well as performing maintenance tasks for existing customers. To be accountable to ensure proper processes and procedures are followed in accordance with HireRight legal, contracts, and compliance procedures any time an account is created or updated. Duties

• Perform set up and maintain customer accounts. * Partner with Internal departments and customers as needed regarding account setup requirements and to seek assistance or support as necessary. * Accountable for the account setup processes and regularly contribute to program improvements. * Troubleshoot setup errors and implement a solution. * Meet expected SLAs as determined by management and manage all assigned cases to timely completion. * Identify potential pitfalls and develop a solution to avoid impact to customers and proactively address/correct these issues. * Provide superior customer service to both internal and external customers. * Lead or participate in small special projects and provide input, analyze data, and perform needed tasks. Education * High School Diploma required Qualifications Skills * Entry level for more complex support and administrative functions. * Applies generally straightforward methods or procedures. * Requires good knowledge, experience, and skill of standardized rules, procedures or operations on a variety of activities requiring training and experience. * Is expected to work through typical or moderately complex problems but may require occasional guidance or direction. * May require specialized skills in administrative or technical fields Experience * High level experience in using HireRight Systems would be desirable. * College degree preferred * Minimum of two years related experience preferred. In exchange for your expertise, HireRight offers an excellent employee benefit package which includes: * Medical * Dental * Vision * Paid Life/AD&D Insurance * Voluntary Life Insurance * Short & Long Term Disability * Flexible Spending Accounts * 401K * Generous Vacation and Sick Program * 10 Paid Holidays * Education Assistance Program * Business Casual Attire * Generous Referral Program * Employee Discounts and Rewards * And much more! *All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. HireRight, LLC is an Equal Opportunity Employer Minorities / Females / Veterans / Disabilities Job Account Mang/Prof Services/Sales/Sales Support Primary Location United States-Oklahoma-Tulsa Organization H10056 - Project Coordination - US Schedule Full-time Job Posting Unposting Date 4 hours ago - save job - original job Apply On Company Site Other jobs you may like Implementation Consultant - 20928 IT The Rowland Group - Tulsa, OK 4 hours ago Easily apply * Implementation Specialist jobs in Tulsa, OK * Jobs at HireRight in Tulsa, OK * Implementation Specialist salaries in Tulsa, OK HireRight, LLC HireRight, LLC 95 reviews HireRight is the international leader in employment background screening services and is currently expanding its Global footprint. We are... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume