Description & Requirements

Maximus is looking for an Installation Manager.

Position is contingent upon contract award

This is an onsite role at our Washington D.C. office.

Essential Duties and Responsibilities:

- Lead and direct the successful delivery of infrastructure design, systems integration, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Communicate job expectations to information technology staff by planning, monitoring and appraising job performance.
- Maintain staff by recruiting, selecting, orientation and training employees, maintain a safe and secure work environment.
- Maintain organizational effectiveness and efficiencies by defining, delivering, and supporting strategic plans for implementing information technologies.
- Serve as the central point of contact and primary interface for all project-related information technology issues including ensuring effective event, incident, and problem resolution.
- Oversee the operation of the program IT security functions.
- Maintain compliance with stated policies and procedures of the governing organizations as well as any applicable information technology laws and policies.
- Develop, maintain and direct the Security Compliance Program including applicable policy and procedures, training, communication, auditing and monitoring, and investigation of operational privacy/security complaints.
- Contribute to the security planning, assessment, risk analysis, risk management, certification and awareness activities for OPM/ MAXIMUS systems and networks.
- Conduct annual risk assessment to determine organization’s current risks for violation of privacy and security standards.
- Rank the risks identified and select the most pertinent risks to address and include in the annual privacy and security compliance work plan.
- Provide oversight of any vulnerability audits and assessments.
- Interface with peers in the System & Network departments as well as with the leaders of the business to share the corporate security vision to achieve higher levels of enterprise security.

Technical Expertise:

- Solid understanding of computer hardware, peripherals, and network devices.
- Familiarity with installation procedures, cabling, and troubleshooting.

Project Management Skills:

- Experience in managing hardware installation projects.
- Ability to create detailed plans, allocate resources, and meet deadlines.

Vendor Coordination:

- Collaborating with hardware vendors and suppliers.
- Ensuring timely delivery of hardware and adherence to specifications.

Site Assessment and Planning:

- Conducting site surveys to assess installation requirements.
- Determining optimal hardware placement and connectivity.

Quality Assurance:

- Verifying that hardware installations meet quality standards.
- Performing post-installation testing and validation.

Documentation and Reporting:

- Maintaining accurate records of installed hardware.
- Preparing reports on project progress and completion.

Risk Management:

- Identifying potential risks related to hardware deployment.
- Developing contingency plans to address unforeseen issues.

Team Leadership:

- Supervising installation technicians and coordinating their activities.
- Ensuring compliance with safety protocols.

Security Awareness:

- Understanding security considerations during hardware installation.
- Implementing measures to protect sensitive data and systems.

Customer Service Orientation:

- Interacting with end-users during installations.
- Addressing any concerns or issues promptly

Minimum Requirements

- Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.
- In some instances this manager may be responsible for a functional area and not have any subordinate employees.
- Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Follows processes and operational policies in selecting methods and techniques for obtaining solutions.
- Acts as advisor to subordinate(s) to meet schedules and/or resolve problems.
- Develops and administers schedules, performance requirements; may have budget responsibilities.
- Frequently interacts with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Often must lead a cooperative effort among members of a project team.
- Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
- Provides guidance to subordinates within the latitude of established company policies.
- Recommends changes to policies and establishes procedures that affect immediate organization(s).
- Bachelor’s degree in a relevant field (such as computer science, information technology, or business administration)
- Five (5) to eight (8) years’ experience in managing IT installations, deployment, or infrastructure projects.
- Certifications such as PMP or ITIL.

#BPS #InstallationManager

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$110,000.00

Maximum Salary

$160,000.00

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.