Appeals Officer -Department of the TreasuryInternal Revenue Service -Open & closing dates 08/09/2018to08/22/2018 -Salary $87,252 to $129,906 per year -Pay scale & grade GS 13 -Work schedule Full-Time - Full Time -Appointment type Permanent -Locations 10 vacancies in the following locations: -Washington DC, DC -Detroit, MI -Charlotte, NC -Greensboro, NC -Relocation expenses reimbursed No -Announcement number -Control number 507508100 -Duties -Summary WHAT DOES A SETTLEMENT OFFICER DO?As a Settlement Officer you are responsible for the administration and resolution of issues which were not previously resolvable within the Service. In this role, you provide the opportunity for the taxpayer and the Service to settle tax disputes without litigation, and encourage taxpayer cooperation and voluntary compliance. In those instances where the dispute is not resolvable, the Settlement Officer clarifies the issues and provides Counsel and/or the Department of Justice with a refinement of the contested legal questions and facts. The Settlement Officer has a tremendous amount of responsibility and serves in an essential role within the Service. WHAT IS THE APPEALSDIVISION?Independent by statute and staffed by highly trained professionals, the Appeals function provides alternative dispute resolution for any taxpayer contesting IRS compliance actions. Appeals represents the last opportunity for the IRS and a taxpayer to resolve disputes prior to litigation, and ensures that all taxpayers can receive an impartial review of their tax case. This impartial review is essential to the integrity of the American tax system. 10 positions are located inOffice of Appeals, Collection Appeals as follows: 3 positions in Office of Appeals, Collection Appeals, Area 1: 2 positions located at 290 Broadway - Foley Square, New York City, NY 1 Position located at 999 N Capitol St Ne, Washington, DC 3 positions in Office of Appeals, Collection Appeals, Area 2: 1 position located ateither4905 Koger Boulevard, Greensboro, NCor10715 David Taylor Drive, Charlotte, NC 1 position located at 400 North Eighth Street, Richmond, VA 1 position located ateither1375 E Ninth Street, Cleveland, OHor312 Elm St., Cincinnati, OH 4 positions in Office of Appeals, Collection Appeals, Area 3: 1 position located at 500 Woodward Avenue, Detroit, MI 1 position located at 110 City Parkway, Las Vegas, NV 1 position located at 4050 Alpha Rd, Farmers Branch, TX 1 position located at 8701 S Gessner, Houston, TX -Responsibilities As a Settlement Officer you will: -Conduct Appeals conferences for the settlement/resolution of tax cases which have the most complex technical collection issues, and settle a variety of technical issues which are within Appeals jurisdiction. -Analyze case files, supporting documents and other information which related to tax liability. Review cases for adequate technical development of issues, and remedy defects or inadequacies in cases or on issues either independently or by referral to the appropriate Service component. -Research case issues to determine and apply the law to the facts presented. Where issues are unclear or where a clear precedent is lacking, determine the appropriate resolution based upon relevant factors including reasonableness, adjudication trends and settlement practices. -Deal professionally and effectively with taxpayers, representatives and co-workers. Conduct Appeals conferences with dignity, impartiality and an orderly manner. Consistently demonstrates high technical skill and full knowledge of case issues. -Keep current with significant changes in the Internal Revenue Code, regulations, the IRM, court decisions, and other tax publications which relate to assigned areas of responsibilities (e.g. Trust Fund Recovery Penalties). -Act as a "resources person" on collection matters for Appeals personnel. Provides "expert advice" on collection matters for Appeals personnel.WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS?If you want to find out more about IRS careers, visit us on the web at -Travel Required Not required -Supervisory status No -Promotion Potential 13 -Requirements -Conditions of Employment -Please refer to "Conditions of Employment." -Click "Print Preview" to review the entire announcement before applying. -Must Be a U.S. Citizen or National. -IRS Employees on Career or Career Conditional Appointments. -Qualifications You must meet the following requirements by the closing date of this announcement. BASIC REQUIREMENTS: GS-13 LEVEL:You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: demonstrates knowledge of Appeals policies, procedures and practices relevant to the Appeals collection work in order to work cases and resolve issues. Your experience must demonstrate knowledge of tax laws and administrative procedures relating to liens and levies to ensure full taxpayer compliance and counsel taxpayers on alternatives; experience using various collection procedures such as Offer in Compromise and installment agreement to advise and discuss collection alternatives with taxpayers. Your experience must also demonstrate knowledge of Internal Revenue Code, IRM, court decisions, and other tax publications related to assigned areas in order to research cases, apply relevant tax law to issues that are unclear or where a clear precedent is lacking, and determine the appropriate resolution based upon relevant factors including reasonableness, adjudication trends and settlement practices for collection issues; Experience applying knowledge of standard accounting and financial analysis techniques to analyze financial information (e.g., analyzing taxpayer transcripts, case files, financial books and records and other information to determine collectability for case resolution). Experience applying knowledge of Compliance/Collection investigative procedures, subject matters, organizational structure, and office policies and practices that pertain to the most complex Appeals collection issues. Experience applying in-depth knowledge of available on-line systems, research materials and technology to research taxpayer information and resolve taxpayer inquires. In addition, your experience must demonstrate skill in communications and interpersonal relationships to work effectively and professional with taxpayers and their representatives in resolving collection issues. Examples include: conducting conferences for the settlement/resolution of tax cases which have the most complex technical collection issues. -The experience may have been gained in the public sector, private sector orVolunteerService. One year of experience refers to full-time work; part-time work is considered on a prorated basis. -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. In addition to the above requirements, you must have been at the GS-12 level for 52 weeks (time-in-grade requirement). -Security clearance -Required Documents A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible). All applicantsare required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover lettersare optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view -Career Transition Assistance Plan (CTAP) Documentation.If you are a displaced or surplus Treasury employee, clickCTAPfor eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area. IRS Reassignment Preference Program (RPP)You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating. Performance Appraisals/AwardsSubmit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified. -Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.Learn more about federal benefits. Review our benefits