An official website of the United States government -Help -Search -Overview -Locations -Duties -Requirements -Required Documents -Benefits -How to apply -Austin, TX -Relocation expenses reimbursed No -Internal to an agency Current federal employees of this agency. -Announcement number 18CW6-WIB0931-0305-2-3-SS -Control number 510626900 -Help -Duties -Summary The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments. See Other Information for Locations. -Responsibilities WHAT DOES A CLERK DO?There are many types of clerks located throughout the organization. Most of these clerks are involved in the processing, distributing, and managing of incoming and outgoing correspondence. The Mail and File Clerk, for example, performs a critical role in processing both incoming and outgoing mail. In fact, the Mail and File clerks process more than a million pieces of correspondence, including tax returns, each year. On the other hand, the General Clerk, whom experiences similar volumes, is responsible for processing, distributing and managing the correspondences, incoming and outgoing documents and files, once it is ready to be worked within the Business Division. All clerks perform critical roles in the Services ability to serve million of taxpayers each year. As a MAIL & FILE CLERK you will: -Receive, open, sort, and distribute both incoming and outgoing mail; route mail to various points within and outside the organization. Ensure all mail contains sufficient information for proper delivery. Maintain logs for mail accountability purposes. -Screen documents, forms, and letters addressed or routed to various offices; research correspondence not addressed to specific functional areas. Screen material initially identified as "unable to route" to determine information requested and based on thorough knowledge of organization and functions of various offices, determine proper office which the material should be sent. Identify forms or documents requiring special priority handling and treat them accordingly. -Receive and process incoming and outgoing registered and certified mail, and express mail shipments. Maintain appropriate records and/or logs for tracking and reconciliation purposes. -Review and process outgoing mail through the mail-metering system; obtain and provides mail count data to appropriate person. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS?If you want to find out more about IRS careers, visit us on the web at -Travel Required Not required -Promotion Potential 03 -0305 Mail And File -Help -Requirements -Conditions of Employment -Please refer to "Other Information". -Click "Print Preview" to review the entire announcement before applying. -Must be a U.S. Citizen or National -IRS Employees with Career/Career Conditional Appointments Physical Demands: The work requires long periods of standing, bending, lifting, and carrying files or other materials; and requires recurring lifting and carrying of files or cartons of moderate weight (up to 50 pounds). -Qualifications You must meet the following requirements by the closing date of this announcement.You must meet the requirements described below: GS-02 LEVEL:You must have a High School diploma or equivalent OR; three (3) months of general experience at the level of difficulty and responsibility equivalent to GS-01 grade level in the Federal service. This experience should be progressively responsible clerical, office or other work that indicates ability to acquire the competencies necessary to perform the duties of this position. GS-03 LEVEL:You must have six (6) months of general experience at the level of difficulty and responsibility equivalent to GS-02 grade level in the Federal service; The experience could have been progressively responsible clerical, office or other work that indicates ability to acquire to perform the duties of this position; OR Completion of an intensive, specialized course of study of less than 1 year. Courses may have been obtained through a business or technical school, or military training program, and should include up to 40 hours per week of instruction for at least 3 months duration. The course must have been designed specifically as career preparation for the work of the position being filled; OR One (1) year of education above the high school level in any field of study obtained from an accredited junior college, college, university, business, secretarial or technical school. You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. -The experience may have been gained in the public sector, private sector or -. One year of experience refers to full-timework; part-timework is considered on a prorated basis. -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. -Education -Help -Help -Help -careerconnectorhelp@treasury.gov -Equal Employment Opportunity (EEO) for federal employees & job applicantsRead more -Financial suitability -Social security number request -Privacy Act -Signature and false statements -Selective Service -New employee probationary period -Job Applications -All -Advancing -Paused -Stopped -Account -Home -Profile -Documents -Saved Jobs -Saved Searches -Help -Help Center -About USAJOBS -Contact Us -FAQs -Get Started -How to -Working in Government USAJOBS is a -website. -Opens in a new windowEEO Policy Statement -Opens in a new windowReasonable Accommodation Policy Statement -Opens in a new windowVeterans Information -Opens in a new windowLegal and Regulatory Guidance -Opens in a new windowBudget and Performance -Opens in a new windowFOIA -Opens in a new windowInspector General -Opens in a new windowNo Fear Act Data -Opens in a new windowPrivacy Policy -Opens in a new windowUSA.gov