Job Summary

NOTE: This team is 100% remote. However, if you would like the option for a hybrid working environment, the team has a co-working space in Austin, TX.

MAXIMUS is looking for a highly motivated and skilled Jr. Technical Product Analyst to join the Microservices Architecture (MSA) Service Team.

The MSA Service Team is responsible for modernizing the current product offerings for MAXIMUS’ core markets of eligibility, enrollment and customer service. The Jr. Technical Product Analyst will work under the guidance of the Sr. Technical Product Analysts (TPA) to produce technical requirements, assist with product analysis, perform implementation activities, and provide ongoing support to MSA product offerings. The ideal person to fill this role should be someone with critical thinking skills who is self-motivated and has the ability to synthesize complex business requirements into actionable goals for the engineering team.

Essential Duties & Responsibilities

• Review and contribute to the development of functional user stories and work with the development team to create technical user stories.
• Work with the development and testing teams to ensure common understanding of user stories and ensure that acceptance criteria is complete, accurate, and testable.
• Help guide the UI/UX design and ensure that the team is adhering to established styles and design principals.
• Under the guidance of the Sr. TPA, actively participate in the creation of design specifications, user manuals, release notes, and general system documentation by analyzing business needs and creating or updating requirements.
• Work with the project team to understand how the present and future business needs may impact the solution.
• Evaluate existing business processes, uncover areas of improvement, and analyze and recommend solutions as they relate to the MSA Products.
• Provide clarity on existing business flows to help furnish an understanding of As-Is and To-Be of product functionality.
• Create new insights to help address essential business questions from the design, development and testing teams.
• Establish data-driven methods for effectively understanding and improving upon requirement accuracy
• Become a subject matter expert on the MSA Product offerings.
• Work with the MAXIMUS project teams on assigned implementation activities for the MSA product offerings.

Experience, Skills, and Background

• A Bachelor’s degree in engineering or a related field
• Exceptional analytical and conceptual thinking skills
• Experience working with a diverse set of business and stakeholder groups where constant collaboration and clear communication is paramount
• Proven experience translating business requirements and objectives into technical requirements for development and testing teams
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Familiarity with Agile and Product Management concepts
• Working knowledge of SQL and Data Modelling concepts
• Excellent documentation skills
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.