Job Description

_ Recruitment ID: PEX-9177-155356_

** APPOINTMENT TYPE:** Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening: March 6, 2025

** Deadline to Apply: **Applicants are encouraged to apply immediately. Posting may close anytime after April 3, 2025.

_ Salary:_ **** $141,700 - $180,856 annually

** NOTE: A cover letter and resume must be attached to the online application.**

** POSITION DESCRIPTION:**

Under the Streets Operations Section, the Paint Shop Manager is responsible for both the business systems and daily implementation of all Paint Shop traffic activities consisting of over 50 staff members. This manager assesses and allocates available resources and determines resource needs, delegates activities and responsibilities to Paint Shop supervisors, oversees the deployment of Paint Shop staff, and ensures that the Paint Shop is functioning effectively. This position develops policies and/or procedures affecting provision and delivery of traffic paint services and interacts with other Operations and Traffic Engineering managers and staff to solve problems. This position handles confidential and sensitive information and mediates conflicts that require interpretation and application of the unit’s, division’s, city departments’, and/or city’s policy.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES:

• Manages Paint shop operational activities; works with other operations managers and staff to evaluate and implement goals, responsibilities, policies and procedures of the functional area; oversees Paint Shop staffing, payroll time records, and ensures in accordance with union labor contracts; provides management advice to Paint Shop Supervisors.
• Supervises, monitors and evaluates the activities of Paint Shop supervisorial, technical and office support staff; establishes performance plans including specific, measurable, attainable, realistic, time-bound goals. Coaches or trains staff to improve performance; takes disciplinary action following progressive discipline processes in accordance with Agency policies and procedures; reviews annual employee evaluations by Painter Supervisors.
• Oversees and manages construction projects and maintenance work involving the Paint Shop and oversees related engineering backlog activities. Coordinates the delivery of Paint Shop services including preventive maintenance and the installation of new bike lanes citywide; develops performance measures based of the existing measurable extent of current traffic striping and annual preventive maintenance percentages; manages productivity to improve operations and services; and participates in the identification, analysis and resolution of problems, issues and conflicts pertaining to the provision of traffic paint services.
• Reviews, schedules, coordinates and oversees the delivery of painting services on work orders, construction projects, requests by citizens, divisions, and in conjunction with other city departments such as Department of Public Works; develops performance measures; manages productivity to improve operations and services; and participates in the identification, analysis and resolution of problems, related maintenance issues and conflicts pertaining to the provision of Agency services.
• Manages Paint Shop maintenance facilities and directs the allocation of the Paint Shop materials, supplies, equipment, vehicles, and labor to meet resources to meet preventive maintenance service delivery goals within budget; reviews and approves material and equipment purchases and labor charges; develops and utilizes tracking and management software including implementation of Enterprise Asset Management system to maximize operations management and planning efficiency; adjusts daily and long-term work plans and paint crew team structure to meet the needs of emerging engineering improvements or new bicycle, pedestrian improvement programs, or curb painting activities, while continuing to address major Agency priorities.
• Oversees surveying activities for implementation of existing to revised traffic pavement markings, and reviews blueprints and job specifications for accuracy.
• Oversees annual operations maintenance budget including project funds. Prepares, coordinates and administers budget for the Paint Shop; monitors expenditures; provides senior management and staff with practical options and recommendations regarding potential cost overruns or other budget issues; monitors industry-wide costs of paint, other relevant supplies, materials contracts, and material cost recoveries, and directs purchasing accordingly.
• Prepares or directs the preparation of Paint Shop reports, various memos and correspondence that may involve citizens, incidents, and inquiries; makes presentations within Streets Division staff and managers.
• Under supervision of the Operations Senior Manager, assists in developing and implementing operational policies for the Paint Shop to ensure efficient operations; and ensures compliance to OSHA, Cal-Trans, CHP, city and departmental safety policies, rules, regulations, and specifications. Develops and implements defensive driver training and periodic safety meetings.
• Perform other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS:

Education:

Possession of a baccalaureate degree from an accredited college or university;

AND

Experience:

Five (5) years of experience in the design, construction, installation, maintenance or repair of public infrastructure. Three (3) years of the above experience must include supervising staff;

AND

Licenses:

Possession and maintenance of a valid California Driver License.

Education Substitution: Additional qualifying experience may be substituted for the baccalaureate degree requirement on a year-for-year basis. One year (2,000 hours) of qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Notes:

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

DESIRABLE QUALIFICATIONS:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• Knowledge of Operations and Systems Management.
• Knowledge of Administrative, Budget, and Personnel Management.
• Ability to communicate orally and in writing, present facts clearly and concisely; and prepare and present comprehensive reports.
• Ability to manage, plan, prioritize, organize and direct operations activities.
• Ability to select, supervise, train, motivate, evaluate and coach staff.
• Ability to define business process challenges and address them with appropriate solutions.
• Ability to deal tactfully and effectively with Paint Shop staff, SFMTA colleagues, other government officials, and the general public from diverse backgrounds and cultures.
• Experience in traffic striping and/or painting of public infrastructure.
• Proficiency in the use of software applications, including MS Office and Adobe
• Experience working with databases to catalog physical infrastructure such as Enterprise Asset Management system, inventory and asset management (OSSI), and Verint service request system (311).
• Experience preparing job estimates.
• Experience allocating daily work assignments.

Additional Information

** Verification:**
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

** Selection Process:**
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process. This recruitment may be utilized to fill similar positions in this classification at SFMTA.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

This recruitment may be utilized to fill similar positions in this classification at SFMTA.

How to Apply: Applications for City and County of San Francisco jobs are only accepted through an online process.

1. Visit Careers with Purpose | City and County of San Francisco (sf.gov)
2. Type "9177" in to the "Search by class or keyword" field.
3. Click the link to open the Job Announcement.
4. Select the “Apply Now” button and follow instructions on the screen.
5. A cover letter and resume must be attached to the online application.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

For questions or inquiries, please contact: Wilson Hoang at Wilson.hoang@sfmta.com

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.