Quality Analysts (Medical) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by reviewing Medical Disability Examination ("MDE") reports and Disability Benefits Questionnaires ("DBQs") generated by medical providers on Veterans evaluated on behalf of the Department of Veterans Affairs (the "VA"). The QA works closely with medical providers to ensure MDE reports and DBQs are consistent with the quality and timeliness requirements of the VA. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.

EDUCATION AND EXPERIENCE REQUIREMENTS

ESSENTIAL JOB FUNCTIONS:

• Review MDE requests for consistency with the DBQ.

• Review MDE reports and DBQs for completeness and typographical and grammatical correctness.

• Communicate with medical providers and facilitate any necessary corrections to MDE reports and DBQs prior to submission to the VA.

• Verify that any special requests or necessary second reviews have been completed, consistent with the VA's preferences.

• Ensure that all diagnostics requested by the medical provider have been completed, reviewed by the medical provider, and are submitted with the final report.

• Perform daily queue maintenance to ensure that every case assigned has updated notes and any needed action has been taken.

• Communicate with the Medical Advisory Board on cases that need additional review, may be outside the scope of the assigned medical provider's training or expertise, or has presented a problem/issue with the assigned medical provider.

• Consistently achieve production goals.

KNOWLEDGE/SKILLS/ABILITIES:

• Intermediate knowledge of medical terminology

• Excellent written and oral communication skills

• Excellent analytical skills and detail-oriented

• Excellent multi-tasking skills

• Excellent organizational and prioritization skills

• Proficient in the use of Microsoft Office Products

MINIMUM QUALIFICATIONS:

• Associates degree required; Bachelor's degree preferred

• Two (2) years Quality experience may substitute for educational requirement

• Experience in Healthcare-Quality preferred

HOME OFFICE REQUIREMENTS

• Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)

• Preferred Windows or Mac (no Chromebook) that is no more than 5 years old

  • OS for Windows - Windows 10 or 11

  • OS for Mac - Big Sur (11.0.1+); Catalina (10.15); or higher

• A second monitor is highly recommended

• Hardwired internet (ethernet) connection

• Private work area and adequate power source

The training schedule will be 8am-5pm Central Time, Monday- Friday, for 3 months. It is preferred no time is missed during this training period.

MAXIMUS INTRODUCTION

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.

EEO STATEMENT

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

PAY TRANSPARENCY

Maximus compensation is based on various factors including but not limited to a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.