Job Description

Temporary exempt (TEX) As-Needed Recreation Facility Assistants are on-call employees who are not provided a set schedule, and may be assigned to one of two possible roles across various locations:

• Recreation Facilities: Facility assistants can be assigned to two or more recreation facilities across one or more Recreation area (i.e., Cultural Arts, Community Services, Sports and Athletics, or Outdoor Recreation).
• Permits/Reservation: Facility assistants assigned to the Permits & Reservations division will open and close facilities that have been rented by the public for events.

Under supervision, the Recreation Facility Assistant performs facility monitoring work, light office tasks, customer service duties, set up and take down of tables and chairs and occasional janitorial tasks. This position performs the following essential duties:

• Maintain safe and orderly use of the recreational facility by patrons during open hours; identify and report major facility issues immediately.
• Provide excellent customer service; use tact and diplomacy when greeting patrons and answering general questions; assist patrons with reservations, program information, or registration using recreation management system.
• Monitor and maintain recreation equipment and supplies; insure that equipment issued to patrons is used in a safe manner and returned in a reasonably acceptable condition; assist in room set up, break-down, and clean-up for courses or programs as needed, including light custodial duties.
• Monitor program participants and recreational activities; monitor activities and patrons and administer first aid in case of minor injuries.
• Outreach and promote interest in recreation activities in the local community.
• Prepares and submits records and reports related to program and recreational activity participation, facility maintenance, equipment and supplies, and other records and reports as needed; perform routine clerical work as needed.
• Monitor permitted events and ensure terms of facility or field reservations are followed.
• May include additional duties as assigned.

Qualifications

_ Minimum Qualifications_
Education : Possession of a High School Diploma or equivalent (GED or High School Proficiency Examination)

Experience : 500 hours of recreation or facility monitoring.

License and Certification: Certification for First Aid within three (3) months of appointment.

Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.

Please be prepared to submit a copy of your high school diploma or equivalent, and verification of 500 hours of recreation or facility monitoring experience. A sample Recreation Facility Assistant verification letter is linked here.

Note : Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures
The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Additional Information

_ Additional Information Regarding Employment with the City and County of San Francisco_

• Information About the Hiring Process

• Conviction History

• Employee Benefits Overview

• Equal Employment Opportunity

• Disaster Service Worker

• ADA Accommodation

• Veterans Preference

• Seniority Credit in Promotional Exams [required for Combined, Promotive, Entrance (CPE) Exams only]

• Right to Work

• Copies of Application Documents

• Diversity Statement

Public Resources Code 5164: Candidates for positions with the Recreation & Parks Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

How to Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Analyst Information: If you have any questions regarding this recruitment or application process, please contact Dorothy Young by email at dorothy.young@sfgov.org.

Race and Social Equity Statement
We believe that parks and open space in San Francisco provides the opportunity to model equitable access for all. With this belief, San Francisco became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. The Recreation and Park Department’s goal is to close the gaps and improve equity and access to quality parks and open space, and recreation activities for historically marginalized communities.

We envision a department that proactively infuses racial and social equity in its internal operations. With a multi-disciplinary team of talented individuals - gardeners, recreation leaders, park rangers, custodians, craft shop personnel, park and recreation managers and more, the department is committed to doing its part to provide equitable access to parks and programs for all the communities we serve to enjoy, as well as foster a work environment where our differences are celebrated, and everyone has what they need to thrive regardless of their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.