Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.Welcome pageReturning Candidate? ACCESS CONTROL SPECIALISTRequisition ID 2018-3897Department AIRPORTMinimum Salary USD $15.76/Hr.Maximum Salary USD $23.69/Hr.Post End Date 12/22/2018Location US-UT-Salt Lake City Overview Under general supervision of the Access Control Supervisor, incumbent performs frontline badging functions in a fast paced, high volume office setting. Accepts, verifies and enters new badge applications, ground transportation applications, temporary badge applications and over 15 other various requests and applications required at Salt Lake City International Airport. Uses software platforms and specialized equipment for processing of these applications through the entire badging process. Required to use the Airport Pro-Watch software program for the badging process, uses the I.D. verifications scanners, live scan fingerprint hardware, TSA designated Aviation Channeling Service program, and Utah BCI to obtain criminal history records on applicants. Electronically completes Form I-9 for Airport new hires. Issues credentials following required TSA regulations. Assembles customer files and maintains those records according to TSA regulations and Airport policies and procedures. Required to be proficient on the Q-Flow scheduling platform and the SLC Signer Portal vendor platform. Issues various other credentials to airport customers and coordinates and monitors customers on the airports computer-based training system. This position is the first interpersonal contact for all new employees working at the Salt Lake City Department of Airports. Requires exceptional and professional customer service skills that will set the tone for future working relationships with the SLCDA and our tenant partners. Requires independent judgment, the ability to maintain records and tracking systems, initiative to review records and forms for accuracy and completeness, strong interpersonal skill and the ability to deal with individuals of diverse backgrounds. Requires discretion in handling security and operationally sensitive information (SSI). Responsibilities Receives and processes various types of applications and requests for services; determines eligibility, responsiveness and compliance with federal security requirements. Meets with employees, contractors and members of the general public individually or in groups to explain policies and procedures.Creates and assigns operationally needed access clearance codes and distributes airport-issued security ID access media following TSA regulations and airport procedures. Uses e-Secure Flight Program established by the Transportation Security Administration to retrieve a vetting result for accessing airport secure areas.Collects, controls, and processes fingerprints for criminal history records checks and submits biographical information for security threat assessments in accordance with TSA regulations. Conducts searches for outstanding warrants on individuals applying for a badge.Provides facilitation for security and training for all airport badge holders. Schedules fingerprint and training appointments using a scheduling and queue management platform for streamlining customer flow. Coordinates and monitors customer training activities in the badging process.Issues airside vehicle ramp permits and controls, audits, and issues restricted area door keys for the airport and its tenants.Conveys guidance and requirements to Authorized Signers on use of SLC Signer Portal online access platform.Responsible for following a filing system, maintaining badge holder records, organizing, and updating those records and remaining in compliance with TSA regulations.Provides information, handles requests, and researches information needed to callers. Independently follows through on requests verbally or in writing when necessary. Responsible for providing regulatory, policy and procedural information and guidance on the Airports Security Program and interpretation of the corresponding federal regulations to all airport employees, vendors, contractors, and the general public.Performs a variety of technical duties utilizing knowledge of departmental systems, operational procedures and specialized office equipment.Operates multiple computer systems in order to maintain, track and retrieve data. Files and records data in accordance with departmental policies and procedures and TSA regulations.Performs other duties as assigned. Qualifications Graduation from high school or equivalency and two years work experience in a position requiring technical clerical duties. Experience and training must include records management, data entry and retrieval from computers, and the use of personal computers to do word processing or spreadsheets. Education and experience may be substituted one for the other on a year-for-year basis.Ability to maintain highly confidential and sensitive information.Ability to exercise independent judgment and initiative within established guidelines.Ability to operate various standard office equipment and other specified technical equipment and knowledgeable in the use of Microsoft Office programs.Ability to communicate effectively, orally and in writing, and present conclusions and recommendations clearly and logically.Must be well organized, meticulous and able to prioritize tasks. Must be able to develop and manage automated and complex filing systems. Knowledge of office procedures, Business English, and proper correspondence formats.Must be able to obtain and maintain Bureau of Criminal Identification (BCI) clearance.ACE certification in designated field is desirable.