Description & Requirements

Maximus is seeking a Scrum Master to facilitate releases and work with the other teams to coordinate pre and post release activities.

Essential Duties and Responsibilities:

- Oversee the full lifecycle development and implementation program and technical activities to ensure successful project execution and meeting of requirements.
- Perform all project management functions; including work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of infrastructure design, systems integration, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Supervise and manage all technical support staff.
- Manage activities of subcontractors utilized to deliver the technical solution.
- Define and implement development plans for assigned projects in order to increase staff’s knowledge and skills in the areas of project management, requirements management, and technology capabilities.
- Communicate possible State systems maintenance issues to DPW.
- Ensure availability of system applications for MAXIMUS and state staff.
- Maintain the LAN, Intranet and phone systems, including any applicable software and hardware.
- Responsible for network security and privacy of protected health information and proprietary information belonging to MAXMUS or DPW.
- Develop and generate management reports and other ad hoc reports, as needed.
- Interpret reports to identify emerging trends or issues.
- Review any problems reported by MAXIMUS or state staff regarding system hardware or software.
- Develop and/or maintain various internal MAXIMUS databases.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Ensure the project is in compliance with MAXIMUS standards and procedures.
- Ensure that all appropriate costs are included in quarterly forecasts.
- Perform other duties as assigned by leadership.

Job-Specific Essential Duties and Responsibilities:

- Facilitate requirements gathering workshops, stakeholder meetings, and user story writing sessions to capture business needs and priorities.
- Translate business requirements into clear and concise user stories, acceptance criteria, and sprint backlog items.
- Collaborate with development teams to ensure alignment between business needs and technical solutions.
- Serve as a scrum master for agile development teams, facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Monitor project progress, identify, and mitigate risks, and communicate project status to stakeholders.
- Maintain project documentation, including user stories, sprint backlogs, release plans, and sprint burndown charts.
- Coordinate user acceptance testing (UAT) activities and gather feedback from stakeholders to validate system functionality.
- Foster a collaborative and productive team environment, promoting continuous improvement and innovation.
- Act as a liaison between business stakeholders and technical teams to ensure effective communication and alignment of priorities.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Accountable to oversee results of multi-functional project teams, but not responsible for P&L or business development.
- Responsible for the administrative/operational leadership of a project within the program guidelines.
- Ability to execute highly complex or specialized projects; adapts precedent and may make significant departures from traditional approaches to develop solutions.
- Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.
- Takes projects from original concept through final implementation.
- Defines project scope and objectives.
- Develops detailed work plans, schedules, project estimates, resource plans, and status reports.
- Conducts project meetings and is responsible for project tracking and analysis.
- Ensures adherence to quality standards and reviews project deliverables.
- Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
- Provides technical and analytical guidance to project team.
- Recommends and takes action to direct the analysis and solutions of problems.
- Incumbent might also be company's expert on specific technologies.
- Under general direction, responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.
- Takes projects from original concept through final implementation.
- Defines project scope and objectives.
- Develops detailed work plans, schedules, project estimates, resource plans, and status reports.
- Conducts project meetings and is responsible for project tracking and analysis.
- Ensures adherence to quality standards and reviews project deliverables.
- Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
- Provides technical and analytical guidance to project team.
- Recommends and takes action to direct the analysis and solutions of problems.
- Incumbent might also be company's expert on specific technologies.

Job-Specific Minimum Requirements:

- Bachelor’s degree in business administration, computer science, or a related field.
- Scrum master certification (e.g., CSM, PSM) required.
- Minimum of five years of experience in a similar role.
- Strong understanding of ITIL processes.
- Proven experience in leading agile teams and facilitating scrum ceremonies.
- Ability to adapt to changing priorities and work in a fast-paced environment
- Experience as a business analyst in Microsoft platform development implementation projects.
- Knowledge of agile methodologies and experience serving as a scrum master.
- Ability to gather and document business requirements, user stories, and acceptance criteria.
- Experience conducting workshops, user interviews, and stakeholder meetings. - Proficiency in creating and maintaining project documentation, such as user stories, sprint backlogs, and release plans.
- Excellent communication and facilitation skills.
- Familiarity with Azure Dev Ops for project management.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$115,000.00

Maximum Salary

$120,000.00

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.