Description & Requirements
The Stakeholder and Outreach Specialist is a supporting role within the Clinical Services division. This position will deliver in-person and virtual presentations to multiple stakeholders across the state of Kansas, from small groups to organizing large events. Working on content and writing for communication programs. The ideal candidate is a dynamic professional with strong organizational skillset and multitasking. This person will require experience in presenting to both large and small groups with diverse populations.
This position requires up to 50% travel within the state of Kansas.
About the program: Join our team and make a meaningful impact by supporting individuals in their homes and communities! Our Home and Community-Based Services (HCBS) program provides essential care and assistance to individuals with disabilities, seniors, and those in need of daily living support. We are dedicated to promoting independence, dignity, and quality of life by delivering personalized services that help individuals thrive in community settings. If you're passionate about making a difference and enjoy working in a rewarding, client-focused environment, we encourage you to apply!
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Create and edit a wide variety of unique internal communications materials with tailored messages based on analyses of target audiences and business objectives.
- These materials may include executive memos, corporate policies, corporate department campaigns and announcements, and global employee communications.
- Collaborate with other departments to ensure that internal communications are clear and meet corporate brand standards.
- Analyze accessibility and usability of corporate intranet platforms and identify areas to streamline.
- Create and edit a wide variety of unique external communications materials with tailored messages based on analyses of target audiences and business objectives.
- These materials may include press and media alerts, prepared statements and messaging for public relations and crisis communications, blog and website content.
- Advise management on strategies to leverage communications materials in a manner that helps achieve business objectives.
- Conduct a brand adherence check for all marketing materials (advertisements, sell sheets, success stories and other marketing pieces) across all business lines and geographies.
- Provide feedback to marketing teams so that future pieces meet corporate guidelines.
- Help support corporate public relations strategies to increase the visibility of MAXIMUS subject matter experts, to include executive leadership.
- This includes working with and managing public relations firms, identifying opportunities for exposure and making recommendations to management, developing messaging, and creating media kits and developing relationships with relevant media.
- Perform other duties as assigned by leadership.
- Develop effective communications campaigns and messaging timelines that help strengthen stakeholder understanding of available program resources and reinforce various change management initiatives.
- These materials may include email announcements, presentation decks, print and digital event announcements, hand-outs, flyers, and various website content.
- Content maintenance on stakeholder support websites including training information, support guides and other resources.
- Coordinate strategy development with program leadership to leverage communications materials in a manner that helps achieve business objectives.
- Conduct a brand adherence check for communications, marketing, and training materials (email announcements, presentation materials, flyers, leave-behind materials, and other marketing pieces) across all business lines and geographies.
- Assist with implementations and ongoing operations initiatives, applying effective change management strategies to promote successful adoption and execution of processes.
- Act as liaison between stakeholder audiences and program leadership team when necessary, communicating information such as training registration details and process best practices through various channels, such as email, in-person and online events.
Minimum Requirements
- Bachelor's degree with 3+ years of experience.
- May have additional training or education in area of specialization.
- Develops solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contributes to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Applies knowledge and skills to complete a wide range of tasks.
- Communicates on complex or sensitive issues or drafts such responses for supervisor or manager.
- 3-5 years of experience in community outreach and presentations and/or public relations
- 3-5 years of experience in writing and/or content development
- Experience organizing large events to include virtual and in person
- Experience in developing presentations using PowerPoint, Canva, or other presentation tools
- Strong organizational skillset and ability to multitask
- Ability and willing to travel within the state of Kansas as needed
Preferred Skills:
- 1-3 years of experience in state health sector
- Basic to intermediate web content management experience with platforms such as Squarespace, Adobe Experience Manager (AEM), etc.
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$57,000.00
Maximum Salary
$65,000.00
As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.