Description & Requirements

Maximus is excited to announce a rewarding opportunity for a Work Experience Coordinator within our Wisconsin W2 Works Program, located in Milwaukee, WI. This role is essential to the success of our project, which focuses on reduction of dependency on public assistance by promoting work and self-sufficiency among low-income families in Wisconsin.

Why Maximus?

• 💰 Competitive Compensation - Quarterly bonuses based on performance included!
• 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• 🏝️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
• 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• 🌈 Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• 📚 Tuition Reimbursement - Invest in your ongoing education and development.
• 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• 📚 Professional Development Opportunities- Participate in training programs, workshops, and conferences.

The ideal candidate will reside in or very near Milwaukee, WI and be willing to work onsite!

Essential Duties and Responsibilities:

• Conduct regular training sessions for existing providers, offering support in one-on-one or larger group settings through travel as required.
• Participate in events, traveling to recruit and onboard new providers into the program.
• Address program service inquiries promptly, providing comprehensive responses to queries and sending necessary information in response to concerns or issues.
• Oversee all aspects of provider training and communications to ensure consistency and effectiveness
• Handle escalated provider issues as assigned, taking charge of resolution processes.
• Attend Policy meetings and contribute to the development of related communications.
• Collaborate with other contractors and the client to facilitate effective communication and implementation of policy changes within operations.
• Efficiently manage daily workloads for managed care programs such as MediPASS, IHAWP, and assigned tasks.
• Stay updated with the latest knowledge and information pertinent to the project to ensure accurate and informed assistance.
• Extensive travel is required.
• Assist participants in finding suitable job opportunities that match their skills and career goals
• Match participants with job openings based on their skills, interests, and career goals
• Conduct workshops and training sessions on job search techniques, workplace skills, and other relevant topics
• Provide ongoing support to both participants and employers to ensure successful job placements and retention
• Work closely with case managers and other program staff to coordinate services and support for participants
• Collaborate with community organizations, workforce development boards, and other stakeholders to enhance employment opportunities
• Maintain accurate records of job placements, employer interactions, and participant progress
• Address any issues or challenges that arise during the job placement process

Minimum Requirements

• High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
• Must live in or near Milwaukee, WI
• Must work onsite in Milwaukee, WI
• Must have reliable transportation for local travel
• Experience using CWW (Client Workload Workstation) is required
• Proficiency in Microsoft Office is required
• Case management experience is highly preferred
• Experience with the Wisconsin Works program is highly preferred

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Hourly Base Pay Minimum for this Position

$18.00

Hourly Base Pay Maximum for this Position

$20.00

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.