Library Associate Yolo County, CA - Davis, CA $42,563 - $51,736 a year The County of Yolo is recruiting to fill one regular, full-time Library Associate position at the Yolo County Library. The incumbent will work primarily at the Mary L. Stephens Davis Branch Library, and be required to work evening and weekend hours as part of their regular schedule. Definition Under general supervision, provides reference and readers advisory services; responds to customer requests and questions; oversees Circulation Desk functions; maintains staff schedules; serves as a lead worker and performs other related duties as required. Distinguishing Characteristics This classification may act as a lead person in charge of the building, branch, or unit in the absence of the Branch Supervisor or Librarian. Incumbents must have the ability to work independently when required and may serve as lead worker and perform the more responsible paraprofessional library work which requires specific knowledge of library functions and services, and the ability to apply basic library tools, methods, and procedures. The incumbent must be able to demonstrate strong leadership abilities, including training, scheduling and delegating assignments to staff and volunteers; act as a lead person in charge of a branch in the absence of the Branch Supervisor or Librarian; plan, schedule and coordinate tasks to maximize the use of available resources; communicate effectively, both orally and in writing, with library users, staff, community partners and the public; make sound decisions related to patron concerns and disputes over library fees and materials; solve problems using a collaborative and teamwork approach; and understand written policies and interpret them for staff and the public. The incumbent should be enthusiastic about promoting the library to a diverse community and reducing barriers to access; show a broad understanding of, and demonstrate support for, diversity, equality, and equity for everyone in the community; and show a commitment to maintaining equitable, inclusive, and respectful environments so that every person in the organization has the opportunity to reach their full potential and is valued for their unique qualities and contributions. Experience working in a multilingual, multicultural environment is highly desired, and the ability to read, speak, and write in Spanish, Russian, Chinese and/or Korean is preferred. The incumbent will utilize their multilingual and multicultural knowledge and experience to not only perform their duties, but also appropriately serve the community in a manner that is culturally competent and affirming. Please click here for more information about this exciting career opportunity! Interested applicants should submit an online County of Yolo Employment Application, responses to supplemental questions, a detailed resume, and verification of education by 5pm on the closing date. For important and detailed information regarding the application and selection process for this recruitment, please see the APPLICATION AND SELECTION PROCESS section of this job announcement below. Essential Functions The following duties are typical of those performed by the incumbents in these classifications; however, other duties may also be required. Circulation/Public Service: * Provides reference and readers advisory service to customers under the direction of the Librarian; helps customers make effective use of the library; provides a high level of customer service to a diverse community in-person, over the phone, and through email and internet; * Develops and maintains desk schedules; ensures adequate coverage; * Oversees all aspects of the circulation function, including registration of borrowers and posting and monitoring overdue charges; * Responds to customer complaints as appropriate and refers difficult problems to supervising librarian; * Serves as lead worker for the Library Assistants and Pages; schedules; trains; may monitor work flow; and models expected behaviors; * Creates a positive, supportive work environment; * Develops and maintains effective relationships with customers, the Friends of the Library, and the community; * Assists customers with public access computers; troubleshoots computer and library equipment problems; * Prepares time sheets and financial records; * Explains library policies and procedures to customers and staff; * Oversees branch deliveries; * Maintains the collection of local documents and other special materials; * Ensures that the building is opened and closed on time; sets building alarms; * Receives, receipts, and deposits monies paid for fines and fees and lost or damaged materials; * Recommends changes in library policy and procedures; * Maintains inventory of branch supplies; * Performs outreach and represents the library in the community; * May take a lead role at a branch, department, or unit to cover vacations, sick leave, or a vacancy; * Expands knowledge of field by keeping abreast of library developments by attending workshops and educational programs and reading periodicals and specialized literature; * Works on improving customer service skills by attending relevant meetings and/or workshops; * Recruits, trains, and provides orientation for library volunteers; * Provides input into collection development; * Conducts library programs; may also plan, develop and evaluate the programs; * Other duties as assigned. Technical Services: * Provides a high level of customer service to a diverse community in-person, over the phone, and through email and internet; * Responsible for the acquisitions function including ordering, setting up, scheduling and merging carts, receiving materials, processing electronic invoices, and manual creation of invoices; * Liaison to vendors to ensure accurate order records and invoices including electronic media; * Liaison to library staff concerning questions on orders; * Oversees the processing function including label production and ordering of supplies; * Familiar with materials processing standards; * Trains and oversees processing staff; * Creates a positive, supportive work environment; * Works with Cataloging Librarian to train support staff and coordinate their work; * Performs basic trouble shooting for library computers; * Participates in updating and maintaining the library database; * Responsible for the maintenance of computers and office equipment; * Runs automation reports and notices; * Assists Business Manager with tracking and reporting acquisitions; * Creates statistical reports for internal and external customers as assigned; * Maintains necessary records for section, including procedural manual and statistics; * Expands knowledge of field by keeping abreast of library developments by attending workshops and educational programs and reading periodicals and specialized literature; * Works on improving customer service skills by attending relevant meetings and/or workshops; * Other duties as assigned. Employment Standards Education: Bachelor's Degree from an accredited college or university preferably in a library-related major/program; AND Experience: One (1) year of library experience comparable to the Yolo County class of Library Assistant I or above, in a mid-size or large public or private library. Substitution: Additional experience comparable to the Yolo County class of Library Assistant I or above, in a mid-size of large public or private library may substitute for up to sixty (60) units of the required education, on the basis of one year of full-time experience is equivalent to 30 semester (45 quarter) units. License Some positions in this classification may require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation. Knowledge of: a wide range of library functions and services; basic supervisory techniques; library computer applications; standard reference materials; Dewey decimal classification system, Library of Congress subject headings, and Library filing rules; correct English usage and spelling; principles of good public relations; principles, practices and philosophy of public library work, especially circulation and reference; a wide range of books and authors; principles of descriptive cataloging; a wide range of library tools, methods and procedures. Ability to: serve as lead to subordinate employees; demonstrate a positive attitude; communicate effectively and tactfully with a wide variety of people of all ages; communicate and collaborate effectively with diverse audiences; demonstrated ability to work successfully with diverse populations and demonstrated commitment to promoting and enhancing diversity and inclusion; deal effectively and appropriately with the public, peers, supervisors, and those supervised; analyze situations and take appropriate action; use or quickly learn to operate, online circulation systems, online catalog, databases and other computer applications; set priorities; analyze and respond to community needs and requests; teach library skills; represent the library to the community; exercise judgment; speak and write effectively; assess and prioritize multiple tasks, projects, and demands; organize work assignments; develop and conduct special programs; work flexible and changing schedule including evenings and weekends. Application & Selection Process Application Process It is highly recommended that you print this job bulletin for future reference. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the final filing date. Application information must be current, concise, and related to the requirements in this job announcement. A resume should be included with your application; however, it will not substitute for the information requested on the application. In addition to a completed application and resume, applicants are required to submit a completed supplemental questionnaire and verification of education for this position. Incomplete applications will be disqualified. Additional documents may be submitted to the Yolo County Human Resources Office in any one or more of the following ways: * As an attachment to the online application * By e-mail to jobs@yolocounty.org * By fax to (530) 666-8049 * By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. All required documents must be received by the Human Resources Office by the closing date. Postmarks will not be accepted. Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail, or County interoffice mail. Selection Procedure The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps, and all listed dates, may change with or without notice. Week of 08/27/2018: Screen for Minimum Qualifications Week of 09/03/2018: Screen for Best Qualified TBD: Selection Interviews TBD: Finalist Interviews TBD: Reference Checks TBD: Tentative Job Offer/Livescan/Drug & Alcohol Screen Verification of Education Acceptable forms of educational documentation are official or unofficial transcripts that list the student's name, institution name, field of study and date the degree was awarded. For recent graduates who have not received proof of their degree yet, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation. Please do not send originals; copies of the required documents are acceptable. Any submitted documents will not be returned. All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from Institutions that are listed as members of the International Association of Universities. You may check for your school by visiting the IAU web site (http://www.iau-aiu.net/content/institutions). Applicants who possess a degree or completed coursework that is not from an accredited college or university, must submit one of the following: 1. A written statement from a U.S. accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required. 2. An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit and grade. Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only. EDUCATIONAL RECORDS EVALUATION SERVICE 601 University Ave., Suite 127 Sacramento, CA 95825 (916) 921-0790 www.eres.com FOREIGN EDUCATION DOCUMENT SERVICE P.O. Box 151739 San Diego, CA 92175 (619) 265-5810 www.documentservice.org CENTER FOR APPLIED RESEARCH, EVALUATION & EDUCATION, INC. P.O. Box 18358 Anaheim, CA 92817 (714) 237-9272 www.iescaree.com GLOBAL SERVICES ASSOCIATES, INC. 409 North Pacific Coast Highway, # 393 Redondo Beach, CA 90277 (310) 828-5709 www.globaleval.org INTERNATIONAL EDUCATION RESEARCH FOUNDATION CREDENTIALS EVALUATION SERVICE P.O. Box 3665 Culver City, CA 90231-3665 (310) 258-9451 www.ierf.org Screening for Best Qualified The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated to determine those applicants that are best qualified. Contact Information For questions about the position or about employment with the County, please contact Human Resources by e-mail at jobs@yolocounty.org or by phone at (530) 666-8055. Equal Employment Opportunity: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required. Yolo County, CA - 1 day ago - save job - original job Apply Now Apply On Company Site Save this job