Kelaca is looking for a Product Sales/Solutions Engineer for our client partner in Raleigh, NC/Boise, ID to join our North American team to market and sell our industry leading CRM & business solutions to North American based banks and Credit Unions.
What you’ll do:
Sales Engineering requires a unique combination of product knowledge, communication and sales skills. As a functional element within the Sales team, a Product Sales Engineer supports sales efforts with The Company product expertise (which of course you will gain through their rigorous training program).
You will prepare and deliver product presentations, give demos of The Company software, draft delightful and thorough responses to RFP’s (Requests For Proposal), and engage with prospective customers to educate and enlighten them about the value of becoming a Company customer. Your strength in the sales process is that combination of technical acumen and ability to forge and nurture strong relationships within our target accounts.
Who you are:
Scope of the role will include;
- Deliver demos and discuss products/technology in the early stages of the sales cycle where there is either no current opportunity or the opportunity is not yet qualified
- Build credibility and relationships with technical stakeholders in target accounts
- Support the Sales team through ad hoc requests for product knowledge or “solution-eering”
- Research and explore existing technical challenges with prospective & current customers and creatively find solutions to those challenges that our products can solve
Partner with sales, customers success and marketing to act as a technical product consultant and to take open deals over the finish line - Own and Manage the response to incoming RFP requests by working with cross functional teams to complete the detailed process.
- Facilitate demonstrations of the technical aspects of our product in ongoing deals
- Enable recently closed customers with the specific technical resources that will lead them to success with the Company
- When required, travel for in-person visits to understand prospective clients' business challenges and goals
- Aggregate and communicate technical roadblocks for customers and prospect deals to our Product Team
- Collaborate with their delivery and product organization to represent the sales view in product/roadmap decision
Skills and Experience to really own and be happy in their team:
- You have a minimum of 5 years of professional experience
- You have a minimum of 2 years in a majority customer-facing role
- Have a proven track record in executing well over a 100 sales pitches/demo’s for platform and/or enterprise level solutions
- You excel at making complex concepts simple
- You thrive in establishing relationships with technical stakeholders
- You are comfortable working in a named account universe where relationships matter
- You are not afraid to challenge your team members and behave slightly rebellious towards prospects. We don’t just deliver products; our solutions often change a financial institution (by moving to cloud, to Agile, etc).
- You enjoy and are flexible to switch between tasks throughout the day. Participating in an ad-hoc call or inbound info request are some examples.
- You have experience working in or around the Financial Services industry
- You have excellent sales acumen, including:
- Confident and energetic presentation style
- Mastery of PowerPoint - inclusive of a drive to improve your decks
- The ability to “own the room” and keep the conversation on track
- Solid sales and meeting mechanics
- You have an entrepreneurial spirit that enables you to face new challenges with confidence, take ownership of responsibilities, and innovate as a regular part of your day
- Digital is part of your DNA and you don’t mind “evangelizing” Digital to Bankers that initially may not see or understand the value digital brings
- You are open to traveling up to 50% (on a yearly average)
- You have a relentless thirst for knowledge and self-improvement and spend down hours honing your craft and expanding your product knowledge
- You enjoy bringing different departments together, working with Customer Success, Professional Services and Center of Excellent to create the best possible buying experience (inc ownership of project handover to partners and/or professional services teams.
- You’re looking for more than just a place to work.
NO THIRD PARTIES.
Job Type: Full-time
Hours of Work in Office: Monday-Friday; 8am-5pm
FLSA Exemption Status: Exempt
Apply to Kelaca today so we can schedule a conversation with you to further discuss this exciting opportunity.
Kelaca is an Equal Opportunity Employer and does not discriminate in employment based on: age, disability, national origin, race, color, religion, protected veteran status, genetic information, gender, sex, gender identity, sexual orientation, pregnancy, or other non-merit factor.