DRIVE RETAIL SALES IN THE TERRITORY TO ACHIEVE TARGETS
Drive store teams in the region to deliver sales targets in providing high-touch experience to clients. Partner with Field Executive Sales Manager to implement the brand strategy locally.
FSS
Develop FSS team to achieve sales plan growth and KPI’s targets
Inspire Souls to foster high level of engagement and create memorable instore experiences
Lead on-brand training for new launches and events, implement follow through and monitor progress
Prepare new door openings: staffing, merchandising, education, partnership
Support corporate orders deals
Stay current with consumer needs, changing trends, market segments, economic indicators, and competitors
DEPARTMENT STORES SPECIFICALLY:
Develop a team of talents who share brand’s values and are passionate about creating a memorable experiences at POS. Continue to inspire teams to ensure high level of engagement at all time
Drive teams to achieve or exceed sales targets and maintain or increase rank in department
Identify, propose, and implement activations to support new launches or retailer’s event in partnership with Field Executive
Execute masterclasses delivering on brand experience and driving high productivity
Maintain level of inventory to achieve target and support action plan, prevent stock accumulation or shortage
RECRUITMENT, TALENT DEVELOPMENT & EDUCATION
Identify and recruit unconventional profile to become champions of the brand embodying the brand’s lifestyle and values
Onboard new talents, create onboarding plan in partnership with NA Education team, deliver high touch training
Support the Field Executive Sales Manager in performing team’s quarterly reviews, in establishing quarterly and yearly goals
Organize Store trainings at FSS locations for new launches
Train and develop POS team to deliver a genuine brand experience
Monitor and approve team hours and timekeeping practices
RETAIL EXPERIENCE
Deliver true to brand retail experience in nurturing and developing team of talents
Maintain performance and retention, ensuring in-store Souls immerse into Le Labo DNA and take clients through our Le Labo journey
Accountable for the implementation of all visual merchandising across doors in line with brand’s guidelines. Maintain on brand look and feel in FSS doors
MARKETING/AMENITIES
Lead store managers to identify relevant local amenities and partnerships
Grow brand awareness in leveraging brand’s alternative marketing approach
STORE OPERATIONS
Achieve consistency of in store procedures across all locations in the region and ensure all brand policies and processes are understood and followed
Support monthly inventory counts execution, reduce shrinkage rate
Lead and support Store Managers in planning relevant stock to achieve target sales
Be the champion of Revel POS system to support teams coming with solutions when necessary
REPORTING
Provide monthly business reports and analyse business at region and door level providing key insights on trend, opportunities and actions plan
Participate to bi-monthly regional meetings and present performances
QUALIFICATIONS
Minimum requirement of 3 years of professional experience in a retail management role or store management in relevant industry/ field.
Think strategically
Lead by example
Ability to embrace and initiate change
Displays elevated attention to detail
Possess a strong work ethic
Self-starter that is eager to join a fast-growing brand
Strong educator that can build passion for the brand and deliver inspirational trainings
Ability to work in a fast-paced environment
Sensitive to craftsmanship, proud to create with his/her hands
Available to travel and open to work on weekends, holidays if necessary
Business driven
Entrepreneurial mindset
Fast paced learner
Hands on, doer, problem solver
Superb ability to manage multiple projects and missions at the same time
High productivity
Excellent team spirit
Excel, PowerPoint proficient
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.
The Estée Lauder Companies (ELC) is the global leader in prestige beauty. ELC is the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout the organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of the company’s founder Estée Lauder.