Job Description

I. General Summary

Under limited supervision, provides a variety of administrative services to an organizational unit requiring a thorough knowledge of departmental practices and procedures. Prepares documents and various materials, responds to straight forward correspondence and telephone inquiries, maintains filing systems, and prepares basic to moderately complex statistical data.

II. Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Responds to internal and external telephone calls, inquiries and visitors following established departmental procedures. Initiates or responds to correspondence and memoranda. Serves as administrative liaison internally and outside the organization regarding issues affecting departmental activities.

Qualifications

II. Education and Experience

• High School Diploma or equivalent (GED) is required.

IV. Knowledge, Skills and Abilities

• PC literate with proficiency in Microsoft Office Suite and Internet. Excellent typing and data entry skills are required. Proficient transcription skills may be required.
• Highly effective verbal, written and interpersonal skills to communicate effectively with medical staff, colleagues, patients and/or visitors to establish working relationships that foster quality customer service. Familiarity with medical terminology is preferred in some units/departmental areas.
• Knowledge and ability to understand procedures, practices and policies in the assigned departmental unit and Medical Center.
• Excellent filing and organization skills with ability to prioritize own work.
• Ability to maintain confidentiality, work under pressure, handle multiple tasks and meet related deadlines.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: $17.68-$24.76
Other Compensation (if applicable): n/a
Review the 2024-2025 UMMS Benefits Guide