Admin Intern I - IT ADVOCATE HEALTH CARE (SYSTEM) 455 reviews - Oak Brook, IL Full-time, Internship At Advocate Health Care we understand that a healthy environment is vital to human health. Nationally recognized for environmental excellence, we strive to mitigate environmental harm and contribute to the well being and health of our associates, patients, visitors and the communities we are privileged to serve. Be a part of a movement in health care invested in reducing its environmental impact and creating healthier spaces for our patients to heal, physicians to practice and associates to work. ADMIN INTERN l, Advocate Health Care, Oak Brook, IL. * Days, Full time * Advocate Support Center, Oak Brook, Il. JOB DESCRIPTION: * Provide initial support to a customer base of approximately 20,000 Advocate Health Care technology users. * Provide quality technical support with a high degree of customer satisfaction in a timely manner. * Communicate effectively with customers and team members. * Deliver timely and high quality problem resolution services. * Accurately log customer problems and issues in a database. * Provide service recovery when required. * Initiate division~wide event notifications as required. * Assist with department/division administrative tasks as required. Accountabilities:

• Provides analytical, technical, and problem resolution services * Teamwork * Provides administrative management and team support * Adheres to department and Advocate policies, procedures, and standards * Process request for services and technical information * Establishes and maintains positive customer relationships REQUIREMENTS: * High School Diploma and 1 year of college level course work required. * Demonstrated written and verbal communication skills, technical, analytical, and problem solving skills, good team player, and customer service orientation. * Requires strong critical thinking skills, excellent phone etiquette, and experience dealing with difficult customers. * Experience with personal computers, printers, network hardware, Microsoft Office, electronic mail, Windows 95/98/NT/2000 and XP. About Advocate Health Care Advocate Health Care is the largest health system in Illinois and one of the largest Accountable Care Organizations in the country. A national leader in population health management, Advocate operates nearly 400 sites of care and 12 hospitals, including three of the nations 100 Top Hospitals, the states largest integrated childrens network, five Level I trauma centers (the states highest designation in trauma care), three Level II trauma centers, one of the areas largest home health and hospice companies and one of the regions largest medical groups. Advocate trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $692 million in charitable care and services to communities across Chicagoland and Central Illinois in 2016. Advocate is part of Advocate Aurora Health, the 10th largest not-for-profit, integrated health system in the United States. We help people live well. Advocate Health Care - 2 hours ago - save job - original job Apply On Company Site Other jobs you may like Entry Level - IT Messaging Intern (Hourly) LSC Communications Warrenville, IL 19 days ago School Year Intern, IT Configuration (OTM) Hub Group Oak Brook, IL 30+ days ago * Admin Intern jobs in Oak Brook, IL * Jobs at ADVOCATE HEALTH CARE in Oak Brook, IL * Admin Intern salaries in Oak Brook, IL ADVOCATE HEALTH CARE (SYSTEM) ADVOCATE HEALTH CARE (SYSTEM) 455 reviews Advocate Health Care, based in Downers Grove, Illinois, is the largest fully integrated health care delivery system in the state of... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume