Job Description

CUSTOMER SERVICE REPRESENTATIVE - REMOTE

Ajilon is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time remote job at an exciting entertainment company in West Hollywood, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector.

This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work – apply online today!

RESPONSIBILITIES:

· Receiving a high volume of incoming phone calls

· Making outbound phone calls

· Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.

· Interacting with customers to provide information in response to inquiries about accounts, products, and services.

· Making outbound phone calls

· Perform other tasks and functions as assigned to provide support to other team members and internal departments

QUALIFICATIONS:

· Experience working within a customer service or call center environment preferred

· High school diploma

· Ability to work independently and as part of a team

· Personable, proactive, and able to work in a fast-paced environment

SKILLS:

· Strong attention to detail

· Ability to effectively multitask

· Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook

EXPERIENCE:

· 2 – 4 years of recent Customer Service experience

COMPENSATION:

$16.00 - $18.00 USD per hour

WORK HOURS:

8:00am – 5:00pm, 40 hours per week

To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the Ajilon website.

PURSUANT TO THE LOS ANGELES FAIR CHANCE INITIATIVE FOR HIRING, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND CONVICTION RECORDS.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.ajilon.com/candidate-privacy/

Company Description

At Ajilon, we are a leader in temporary and permanent recruitment and the placement of top talent. Our areas of specialty include organizational leadership and support positions in HR, non-clinical healthcare, office administration and more. With over 70 offices in North America, we have the resources and the technology to offer job seekers and employers greater flexibility, making it possible for us to work with them in the way that works best for them. We seek to completely understand the short- and long-term goals of our clients and candidates — this enables us to consistently act in your best interests. Through our job market insight and niche industry expertise, we help job seekers and employers find their best fit.