Associate, Knowledge Management

About Chartis

Chartis comprises 1,000 professionals who value working for a purpose-driven organization, people who have committed their careers to helping providers, payers, technology innovators, retail companies, and investors create and embrace solutions that reshape healthcare for the better. We work with over 900 clients annually to help make US healthcare more affordable, accessible, safe, and human.

Th r ough our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors — w e ha ve created a culture that prioritizes respect for our clients, commitment to each other, and unwavering integrity. From physicians, nurses, healthcare executives, and community health leaders to strategists, digital advisors, transactions experts, and healthcare futurists , w e bring a diverse set of perspectives to assess healthcare challenges from every angle.

Believing in what we do helps us attract and retain the best and brightest because the work we do every day makes a meaningful impact. This theme of believing in a better way forward is woven into our brand, Believe in better.

Chartis has offices in Boston, Chicago, New York, San Francisco, Washington D.C., and Nashville. Remote work is allowed . #LI-Remote

Role Overview

The Knowledge Management Associate will be responsible for the day-to-day processes associated with maintaining the firm’s core knowledge repositories, team sites, Intranet environment, and related systems. The individual will support efforts to design, build, test, and maintain SharePoint and related O365 solutions that enrich and optimize knowledge sharing, and enable enterprise connectivity and collaboration.

Responsibilities

• Assist team members on various projects (e.g., project wrap-ups, SharePoint webpage design, etc.)
• Manage day-to-day administration of KM tools (especially SharePoint Online)
• Ensure the consistent application of enterprise taxonomy (i.e., document tagging and uploading to the various knowledge base s )
• Participate in testing, customizing, upgrading, maintaining and/or selecting applications that optimize end-user experiences, support the firm’s knowledge management vision and integrate with the firm’s broader toolset
• Identify opportunities to make more effective use of existing KM system (e.g., search optimization, workflow management)
• Answer ad hoc staff questions and provide support to staff on knowledge processes and tools

Qualifications and Desired Skills

• Bachelor’s degree is required. Master’s in Library and Information Sciences (or related field) preferred
• 1-3 years of Knowledge Management experience, particularly in document management and curation
• Proficiency in Microsoft 365 solutions, particularly SharePoint and MS Teams. Familiarity with Smartsheet of other project of document management tools is a plus, as is experience in SharePoint Online administration
• Excellent oral and written communication skills
• Ability to work independently, manage deadlines, and move forward amid ambiguity
• Healthcare industry experience and/or an educational background in healthcare is a plus

Salary range: $60,000 - $75,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives the provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

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Chartis is a comprehensive advisory and analytics services firm dedicated to the healthcare industry. With an unparalleled depth of expertise in strategic planning, performance excellence, informatics and technology, and health analytics, we help leading academic medical centers, integrated delivery networks, children's hospitals and healthcare service organizations achieve transformative results.