Telephone/Page Operator (3:00-11:30pm) Boston Children's Hospital 350 reviews - Boston, MA At Boston Childrens Hospital, success is measured in patients treated, parents comforted and teams taught. Its in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Information Systems Call Center and discover how your talents can change lives. Yours included. The Telephone/ Page Operator will be responsible for: * Responding to requests for direct dial numbers, department numbers, physician oncall status and department functions utilizing an automated computerized system. * Handling special and priority calls such as medical emergency, code alerts, and time sensitive calls from the general public, patients, medical personnel and other Hospital's clients. * Updating data base and customer profiles to reflect the most current contact information of essential medical and nonmedical personnel. * Assisting in the training and orientation of new and less experienced representatives. * Preparing, coding, and processing a variety of transmittals to include directory changes, loaner pagers, pager cap code changes and repairs for use by staff. * Informing supervisor of service issues and assisting in contacting correct vendor in order to facilitate resolution/repair to telecommunications facilities. * Maintaining confidentiality of client information. * Providing positive and effective customer service that supports departmental and hospital operations. To qualify, you must have: * A high school level of education and six to twelve months of previous experience. * Excellent computer skills; must be able to type at least 30wpm. * The ability to spell and pronounce basic words, names and basic medical terminology. * The ability to gather and interpret information or problems in a high volume medical call center. * The ability to exchange information, greet visitors, explain hospital policies, and/or relay messages to appropriate personnel. * The ability to be courteous when dealing with patients, visitors and/or hospital employees. Shift/Hours: Monday - Friday (3:00-11:30pm) Boston Childrens Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Discover your best. Boston Childrens Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 21 hours ago - save job - original job Apply On Company Site Other jobs you may like Telephone Operator Mount Auburn Hospital Cambridge, MA 30+ days ago Customer Service Representative- Evenings Circles Waltham, MA 22 hours ago Easily apply Telephone Page Operator New England Baptist Hospital Boston, MA 11 days ago Telephone/Page Operator - Part Time - 8 hours... Boston Children's Hospital Boston, MA 30+ days ago * Telephone Page Operator jobs in Boston, MA * Jobs at Boston Children's Hospital in Boston, MA * Telephone Page Operator salaries in Boston, MA Boston Children's Hospital Boston Children's Hospital 350 reviews How do you measure success? At Boston Childrens Hospital, its measured in patients treated, parents comforted, and teams taught. Its in... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume