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Business Process Owner Lead

Learn more about Johnson & Johnson
Johnson & Johnson

Johnson & Johnson

Business Process Owner Lead

Memphis, TN
Full Time
Paid
  • Responsibilities

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

    Job Function:

    Supply Chain Deliver

    Job Sub Function:

    Warehouse & Distribution

    Job Category:

    Professional

    All Job Posting Locations:

    Memphis, Tennessee, United States of America, US121 NJ Raritan - 1000 Highway 202 S, US160 NJ Raritan - 1003 US Highway 202 N

    Job Description:

    MedTech Deliver Operations, NA is recruiting for a Lead Business Product Owner for a project-based position ending on or around September 2026, based in Memphis, TN and Raritan, NJ.

    About MedTech

    Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

    Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

    The objective of this position is to support the day-to-day operations of the Warehouse Management System (WMS) and its supporting systems for the MedTech Memphis Logistics Center (MLC) and our Satellite Distribution Center (SDC) network attached to strategic MAKE sites. The WMS and its family of systems are integral to J&J’s ability to service its customers and patients. The Network supports over $13 Billion in sales annually. This role acts as the key connection point between operations and IT tying the tactical day to day needs to strategic priorities using People, Process, Automation, and Technology to drive our business forward.

    Are you interested in joining a diverse team to deliver outstanding results? Apply now for this exciting opportunity!

    Key Responsibilities:

    • Develop and maintain project plans and leading our partners to ensure on-time and on budget delivery of all items.
    • Maintain in partnership with the Operations, and the 3PL teams a Concept of Operations on how the DC will use key systems including but not limited to the WMS, WCS, LMS among other ancillary systems.
    • Ensure all WMS processes and related functionality meet the Concept of Operations and all applicable Johnson & Johnson Quality, GxP, IAPP, and security guidelines.
    • Work multi-functionally to ensure validation of systems in accordance with current GxP/SDLC processes and requirements.
    • Act as SME for Systems and Operations to define future functionality and enhancements.
    • Partner with Internal and External customers to define critical test scenarios and validation criteria to ensure perfect deliveries and uninterrupted systems availability.
    • Effectively communicate multi-functionally with both internal and external partners and leadership, status for key initiatives, project achievements, risks and opportunities
    • Handle risks optimally, identify potential problems early, and assist in resolving or raising issues as appropriate.
    • Coordinate response to tactical support issues affecting the systems landscape to minimize impact and improve service to our patients.

    Education:

    • Minimum of a Bachelor’s degree required; focused degree specifically in Logistics, Supply Chain, Systems or Business preferred

    Experience and Skills:

    Required:

    • Minimum four (4) years of related distribution operations experience
    • Minimum three (3) years of WMS management, maintenance, or implementation experience
    • Experience constructing, implementing, and maintaining Business and Operational strategies (Concept of Operations)
    • Strong problem-solving, communication and influencing skills.
    • Proven track record to work multi-functionally.
    • Flexibility and adaptability to thrive in a multifaceted environment.
    • Attention to detail and a drive for ensuring data and process accuracy and integrity.

    Preferred:

    • Medical Device sector/industry experience
    • Experience in Ethicon, Endo &CSS Supply Chain processes
    • E2E supply chain knowledge and experience, such as operations, network planning and/or systems implementations
    • Experience in SAP Order To Cash or ERP order management processes
    • Proficient knowledge of the Microsoft Office Suite
    • Project Management Experience
    • Agile or Water Fall SDLC Methodology knowledge and experience.
    • Lean, Six Sigma, or APICS methodologies knowledge and/or certifications

    Other:

    • Ability to travel 5-25%* or more of the time (project key points) , domestic required.
    • Position located in Memphis, TN with consideration for other locations
    • Position is eligible for severance

    Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

    Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource

    The anticipated base pay range for this position is :

    91,000- 147,200

  • Industry
    Hospital and Health Care
  • Fun Fact
    We aspire to be the world's healthiest work force, offering group fitness classes, beach volleyball courts, bicycle desks, and more!
  • About Us

    Push the boundaries of science to transform health—and your career.

    Join us and advance life-changing treatments for people who need them most. At Johnson & Johnson, our focus is on improving global health equity and developing MedTech and pharmaceutical innovations that impact the future of health. Using AI and robotics to transform surgery or helping data scientists and clinicians formulate new ways to diagnose and treat disease, this work may sound like sci-fi, but it’s all science, all real, and could be your career. Whatever your background, skills, or career goals, there’s a place for you to help solve some of the world’s most pressing health challenges with us.

    Accelerate your career while changing the world.

    Each of our broadly-based family of companies offers an inclusive and empowering culture and employee benefits (like paid time off to volunteer, transgender-inclusive and same-sex partner health insurance coverage, and more) designed to help you live your best life, however you define it. And our best-in-class learning and development approaches, mentorship, and access to innovators across the world will help you grow your skills and reach your career goals. Because when you're at your best, nothing stands between you and your next breakthrough.