Patient Experience Coordinator Job ID 2018-58146 Employment Type Full Time Department Patient Experience Hours / Pay Period 80 Facility Dignity Health Medical Group Region Shift Day Location RANCHO CORDOVA State/Province CA Standard Hours 8:00-5:00 Overview Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Responsibilities Position Summary: As an integral part of the Patient Experience department, the Patient Experience coordinator supports Dignity Health Medical Foundations Patient Experience program. A primary objective of this position is to assist in the planning, preparing, organizing, coordinating, and documenting the Patient Experience program, projects, and initiatives for Dignity Health Medical Foundation. While this position reports to the Director of Patient Experience, it also reports to the Director of Human Resources for supporting Dignity Health Medical Foundations New Employee Orientation (NEO) and New Leader Orientation (NLO). This position provides administrative support to the Director of Patient Experience. Occasional travel is required. Qualifications Minimum Qualifications: - Two (2) years event/activity coordination, project planning work experience required. - High School Diploma or equivalent - Proficient in MS Office applications Outlook, Excel, Word - Strong organizational skills with attention to detail. Ability to meet deadlines and manage multiple priorities under tight timelines. Preferred Qualifications: - Associates Degree preferred - Ability to create presentations, work with .pdf files, comfort with Excel for managing lists - Ability to work with little or no supervision.