Riverside Community Care

Love what you do!

Director of Health Quality and Equity - CBHC

Riverside Community Care is one of the largest and most respected community-based, not-for-profit behavioral healthcare and human service organizations in Massachusetts. The breadth of our services and our commitment to innovation has earned us national recognition, the respect of our peers, loyalty from our employees, and high ratings from the people we serve. We serve children, adolescents, families, and adults in need of behavioral healthcare and a broad range of human services. Communities, schools, and workplaces also turn to Riverside when faced with the emotional aftermath of tragic events or on suicide prevention.

We are seeking a Director of Health Quality and Equity in our BHS Division!

The Director of Health Quality and Equity (HQE) partners closely with CBHC Site Directors for all components, CBHC Senior Directors, and the Assistant Vice President of Behavioral Health Services (AVP of BHS). Tasks including supporting CBHC quality and equity project planning, execute CBHC quality and equity programming deliverables, build and enhance partnerships to further health equity, and partner with CBHC programs to close equity gaps revealed through data analysis. The Director of HQE utilizes quantitative and qualitative data to analyze CBHC performance and to improve outcomes in access to care and quality of care standards. The Director adopts and supports a culture of continuous quality improvement in which designing, testing, and monitoring interventions leads to measurable improvement. The ideal candidate has experience with high level involvement around monitoring and compliance with quality benchmarks of success, and value-based care.

Pay Rate: $85,000/salaried

Schedule: Full Time, 40 hours

**Why You'll Love Riverside
** We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• Oriented toward recovery-based/rehabilitative language and practice
• Have experience utilizing EMR/EHRs, and preparing reports in a format easily understood by target audiences
• Advanced computer skills including but not limited to proficiency with Microsoft products (i.e. Word, Excel, Outlook, Power-point and Publisher) required
• Experience with program development and project management strongly preferred
• Excellent written and verbal communication skills required
• Skilled in engaging audiences when training and/or public speaking
• Valid driver’s license and access to a vehicle for local travel required

Required Experience

• Master’s degree in public health, Social Work, or related discipline required
• Independent Licensure is preferred
• At least 4 years’ experience in health care and/or human services industries required
• At least 2 years’ experience in quality management, quality improvement, health outcomes, compliance strongly preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

• Oriented toward recovery-based/rehabilitative language and practice
• Have experience utilizing EMR/EHRs, and preparing reports in a format easily understood by target audiences
• Advanced computer skills including but not limited to proficiency with Microsoft products (i.e. Word, Excel, Outlook, Power-point and Publisher) required
• Experience with program development and project management strongly preferred
• Excellent written and verbal communication skills required
• Skilled in engaging audiences when training and/or public speaking
• Valid driver’s license and access to a vehicle for local travel required