Job Description

• Process customer billing accurately and within requested time per their requirements and according to company policy for the various company divisions.
• Manage, analyze & prepare correction forms for billing corrections in access database.
• Ability to understand and discuss essential freight documentation that supports charges invoiced and is required for payment.
• Possess a knowledge and understanding of how Billing functions affect P&L.
• Able to audit carrier freight bills and Interpret tariffs and contracts.
• Understand of the internal technologies required for daily functions.
• Investigate and diagnose potential errors and duplicate carrier billing.
• Performs ad-hoc reporting, as required.
• Performs other job related duties as required
• Flexible to work overtime when needed

Qualifications

Skills and Specifications

• Competent with Microsoft Office products, particularly Excel
• Clear and concise communication skills
• Prioritization, able to shift focus to urgent issues while not falling behind on other duties
• A good attitude and ability to work in a team setting
• Able to learn new systems quickly and adapt to abrupt changes
• Well organized and good follow up skills
• Able to sense urgency and know when to escalate for assistance
• Can create and maintain professional relationships with customers and carriers

Education and Qualifications

• Bachelor’s Degree preferred
• Relevant/Related Work Experience can be substituted for Bachelor’s Degree
• Eligible for Bilingual (Korean entry level) applicant

Additional Information

All your information will be kept confidential according to EEO guidelines.